Provider
Community Integrated Care
Care Inspectorate provider reference SP2003002599 · 35 active services
At a glance
35
Active (all data)
6
Council areas
4.3
Average lowest inspection grade
Service types
- 13 Support Service
- 13 Housing Support Service
- 9 Care Home Service
Areas
Aberdeen City , Aberdeenshire , Dumfries & Galloway , Glasgow City , Scottish Borders , West Lothian
Grade analytics
Based on the current Care Inspectorate grades for all 35 active services. 11 services have not yet been graded.
Services rated Good or better (grade 4+)
These services have a minimum inspection grade of 4 or above across all key questions.
| Service | Type | Council | Min | Wellbeing | Leadership | Staff | Setting | Planning | Last inspected |
|---|---|---|---|---|---|---|---|---|---|
| Forth Valley Supported Living (2/3) Glasgow | Housing Support Service | Glasgow City | 6 | 6 | 6 | 6 | — | 6 | 14 Jul 2026 |
| Forth Valley Supported Living (2/3) Glasgow | Support Service | Glasgow City | 6 | 6 | 6 | 6 | — | 6 | 14 Jul 2026 |
| Colleonard Court Banff | Care Home Service | Aberdeenshire | 5 | 5 | 5 | 5 | 5 | 5 | 18 Jun 2026 |
| Todlaw - Care at Home Duns | Support Service | Scottish Borders | 5 | 5 | 5 | 5 | — | 5 | 25 Feb 2026 |
| Todlaw - Housing Support Service Duns | Housing Support Service | Scottish Borders | 5 | 5 | 5 | 5 | — | 5 | 25 Feb 2026 |
| Jedburgh Services Duns | Support Service | Scottish Borders | 5 | 5 | 5 | 5 | — | 5 | 3 Feb 2026 |
| Jedburgh Services Duns | Housing Support Service | Scottish Borders | 5 | 5 | 5 | 5 | — | 5 | 3 Feb 2026 |
| Highland Services Aberdeen | Housing Support Service | Aberdeen City | 5 | 5 | 5 | 5 | — | 5 | 19 Sep 2025 |
| Highland Services Aberdeen | Support Service | Aberdeen City | 5 | 5 | 5 | 5 | — | 5 | 19 Sep 2025 |
| Moray Supported Living Aberdeen | Support Service | Aberdeen City | 4 | 4 | 5 | 5 | — | 5 | 5 Aug 2026 |
| Moray Supported Living Aberdeen | Housing Support Service | Aberdeen City | 4 | 4 | 5 | 5 | — | 5 | 5 Aug 2026 |
| Mill Road Bathgate | Care Home Service | West Lothian | 4 | 5 | 5 | 4 | 4 | 4 | 30 Jul 2026 |
| East Central Scotland Services Glasgow | Housing Support Service | Glasgow City | 4 | 4 | 4 | 4 | — | 4 | 8 Apr 2026 |
| East Central Scotland Services Glasgow | Support Service | Glasgow City | 4 | 4 | 4 | 4 | — | 4 | 8 Apr 2026 |
| Glasgow Services Glasgow | Housing Support Service | Glasgow City | 4 | 4 | 4 | 4 | — | 4 | 2 Apr 2026 |
| Glasgow Services Glasgow | Support Service | Glasgow City | 4 | 4 | 4 | 4 | — | 4 | 2 Apr 2026 |
| Lismore House Bathgate | Care Home Service | West Lothian | 4 | 5 | 5 | 5 | 4 | 4 | 17 Mar 2026 |
| Muirs Court Broxburn | Care Home Service | West Lothian | 4 | 5 | 5 | 4 | 4 | 4 | 10 Mar 2026 |
| Dumfries & Galloway Services Dumfries | Housing Support Service | Dumfries & Galloway | 4 | 4 | 4 | 4 | — | 5 | 17 Nov 2025 |
| Dumfries & Galloway Services Dumfries | Support Service | Dumfries & Galloway | 4 | 4 | 4 | 4 | — | 5 | 17 Nov 2025 |
| Aberdeenshire North Aberdeen | Housing Support Service | Aberdeen City | 4 | 4 | 5 | 5 | — | 4 | 15 Oct 2025 |
| Aberdeenshire North Aberdeen | Support Service | Aberdeen City | 4 | 4 | 5 | 5 | — | 4 | 15 Oct 2025 |
Services rated Very Good or Excellent (grade 5–6)
These services have a minimum inspection grade of 5 or above — the top two bands.
| Service | Type | Council | Min | Wellbeing | Leadership | Staff | Setting | Planning | Last inspected |
|---|---|---|---|---|---|---|---|---|---|
| Forth Valley Supported Living (2/3) Glasgow | Housing Support Service | Glasgow City | 6 | 6 | 6 | 6 | — | 6 | 14 Jul 2026 |
| Forth Valley Supported Living (2/3) Glasgow | Support Service | Glasgow City | 6 | 6 | 6 | 6 | — | 6 | 14 Jul 2026 |
| Colleonard Court Banff | Care Home Service | Aberdeenshire | 5 | 5 | 5 | 5 | 5 | 5 | 18 Jun 2026 |
| Todlaw - Care at Home Duns | Support Service | Scottish Borders | 5 | 5 | 5 | 5 | — | 5 | 25 Feb 2026 |
| Todlaw - Housing Support Service Duns | Housing Support Service | Scottish Borders | 5 | 5 | 5 | 5 | — | 5 | 25 Feb 2026 |
| Jedburgh Services Duns | Support Service | Scottish Borders | 5 | 5 | 5 | 5 | — | 5 | 3 Feb 2026 |
| Jedburgh Services Duns | Housing Support Service | Scottish Borders | 5 | 5 | 5 | 5 | — | 5 | 3 Feb 2026 |
| Highland Services Aberdeen | Housing Support Service | Aberdeen City | 5 | 5 | 5 | 5 | — | 5 | 19 Sep 2025 |
| Highland Services Aberdeen | Support Service | Aberdeen City | 5 | 5 | 5 | 5 | — | 5 | 19 Sep 2025 |
Services inspected in the last 12 months
Ordered by most recent inspection date first.
| Service | Type | Council | Min | Wellbeing | Leadership | Staff | Setting | Planning | Last inspected |
|---|---|---|---|---|---|---|---|---|---|
| North East Supported Living (2/3) Aberdeen | Support Service | Aberdeen City | 2 | 3 | 3 | 2 | — | 3 | 13 Aug 2026 |
| North East Supported Living (2/3) Aberdeen | Housing Support Service | Aberdeen City | 2 | 3 | 3 | 2 | — | 3 | 13 Aug 2026 |
| Moray Supported Living Aberdeen | Support Service | Aberdeen City | 4 | 4 | 5 | 5 | — | 5 | 5 Aug 2026 |
| Moray Supported Living Aberdeen | Housing Support Service | Aberdeen City | 4 | 4 | 5 | 5 | — | 5 | 5 Aug 2026 |
| Mill Road Bathgate | Care Home Service | West Lothian | 4 | 5 | 5 | 4 | 4 | 4 | 30 Jul 2026 |
| Forth Valley Supported Living (2/3) Glasgow | Housing Support Service | Glasgow City | 6 | 6 | 6 | 6 | — | 6 | 14 Jul 2026 |
| Forth Valley Supported Living (2/3) Glasgow | Support Service | Glasgow City | 6 | 6 | 6 | 6 | — | 6 | 14 Jul 2026 |
| Colleonard Court Banff | Care Home Service | Aberdeenshire | 5 | 5 | 5 | 5 | 5 | 5 | 18 Jun 2026 |
| East Central Scotland Services Glasgow | Housing Support Service | Glasgow City | 4 | 4 | 4 | 4 | — | 4 | 8 Apr 2026 |
| East Central Scotland Services Glasgow | Support Service | Glasgow City | 4 | 4 | 4 | 4 | — | 4 | 8 Apr 2026 |
| Glasgow Services Glasgow | Housing Support Service | Glasgow City | 4 | 4 | 4 | 4 | — | 4 | 2 Apr 2026 |
| Glasgow Services Glasgow | Support Service | Glasgow City | 4 | 4 | 4 | 4 | — | 4 | 2 Apr 2026 |
| Lismore House Bathgate | Care Home Service | West Lothian | 4 | 5 | 5 | 5 | 4 | 4 | 17 Mar 2026 |
| Muirs Court Broxburn | Care Home Service | West Lothian | 4 | 5 | 5 | 4 | 4 | 4 | 10 Mar 2026 |
| Todlaw - Care at Home Duns | Support Service | Scottish Borders | 5 | 5 | 5 | 5 | — | 5 | 25 Feb 2026 |
| Todlaw - Housing Support Service Duns | Housing Support Service | Scottish Borders | 5 | 5 | 5 | 5 | — | 5 | 25 Feb 2026 |
| Jedburgh Services Duns | Support Service | Scottish Borders | 5 | 5 | 5 | 5 | — | 5 | 3 Feb 2026 |
| Jedburgh Services Duns | Housing Support Service | Scottish Borders | 5 | 5 | 5 | 5 | — | 5 | 3 Feb 2026 |
| Dumfries & Galloway Services Dumfries | Housing Support Service | Dumfries & Galloway | 4 | 4 | 4 | 4 | — | 5 | 17 Nov 2025 |
| Dumfries & Galloway Services Dumfries | Support Service | Dumfries & Galloway | 4 | 4 | 4 | 4 | — | 5 | 17 Nov 2025 |
Services rated Good (grade 4) — most common grade
All active services from this provider with a minimum grade of 4.
| Service | Type | Council | Min | Wellbeing | Leadership | Staff | Setting | Planning | Last inspected |
|---|---|---|---|---|---|---|---|---|---|
| Aberdeenshire North Aberdeen | Housing Support Service | Aberdeen City | 4 | 4 | 5 | 5 | — | 4 | 15 Oct 2025 |
| Aberdeenshire North Aberdeen | Support Service | Aberdeen City | 4 | 4 | 5 | 5 | — | 4 | 15 Oct 2025 |
| Dumfries & Galloway Services Dumfries | Housing Support Service | Dumfries & Galloway | 4 | 4 | 4 | 4 | — | 5 | 17 Nov 2025 |
| Dumfries & Galloway Services Dumfries | Support Service | Dumfries & Galloway | 4 | 4 | 4 | 4 | — | 5 | 17 Nov 2025 |
| East Central Scotland Services Glasgow | Housing Support Service | Glasgow City | 4 | 4 | 4 | 4 | — | 4 | 8 Apr 2026 |
| East Central Scotland Services Glasgow | Support Service | Glasgow City | 4 | 4 | 4 | 4 | — | 4 | 8 Apr 2026 |
| Glasgow Services Glasgow | Housing Support Service | Glasgow City | 4 | 4 | 4 | 4 | — | 4 | 2 Apr 2026 |
| Glasgow Services Glasgow | Support Service | Glasgow City | 4 | 4 | 4 | 4 | — | 4 | 2 Apr 2026 |
| Lismore House Bathgate | Care Home Service | West Lothian | 4 | 5 | 5 | 5 | 4 | 4 | 17 Mar 2026 |
| Mill Road Bathgate | Care Home Service | West Lothian | 4 | 5 | 5 | 4 | 4 | 4 | 30 Jul 2026 |
| Moray Supported Living Aberdeen | Support Service | Aberdeen City | 4 | 4 | 5 | 5 | — | 5 | 5 Aug 2026 |
| Moray Supported Living Aberdeen | Housing Support Service | Aberdeen City | 4 | 4 | 5 | 5 | — | 5 | 5 Aug 2026 |
| Muirs Court Broxburn | Care Home Service | West Lothian | 4 | 5 | 5 | 4 | 4 | 4 | 10 Mar 2026 |
Grade distribution (lowest grade per service)
How many services score each grade on their weakest key question. Higher is better (6 = Excellent).
Average grade by inspection year
- Community Integrated Care
- 4.3
- Same service types
- 4.1 +0.2
- All Scotland
- 4.2 +0.1
- Same council areas
- 4.2 +0.1
Compare with
Each service is counted once, in the year its current grades were published. The dashed line is every other service in the chosen group, bucketed the same way, so the two lines are like for like. Older years only include services not inspected since, so early points are based on fewer services. Higher is better (6 = Excellent).
Average grade per key question
This provider vs Scotland-wide average for the same service types.
Support & wellbeing
Leadership
Staff team
Setting
Care & support planning
Complaints
Complaint outcomes recorded by the Care Inspectorate across all active services. View all complaints for this provider →
4
Total upheld (all years)
4
Services with upheld complaints
| Service | Type | Council | Upheld | Details |
|---|---|---|---|---|
| Aberdeenshire North 2 Aberdeen | Housing Support Service | Aberdeen City | 1 | Details → |
| Dumfries & Galloway Services Dumfries | Housing Support Service | Dumfries & Galloway | 1 | Details → |
| Moray Supported Living Aberdeen | Housing Support Service | Aberdeen City | 1 | Details → |
| North East Supported Living (2/3) Aberdeen | Housing Support Service | Aberdeen City | 1 | Details → |
Detailed case history (date, case number, category) is shown on each service's profile page.
All services (this provider)
Use the form above to narrow the list (status, council, search). Data: Care Inspectorate Datastore (OGL).
| Service | Type | Area | Status | Lowest grade |
|---|---|---|---|---|
| East Central Scotland Services | Housing Support Service |
Glasgow City
Glasgow |
Active | 4 |
| East Central Scotland Services | Support Service |
Glasgow City
Glasgow |
Active | 4 |
| Forth Valley Supported Living (2/3) | Support Service |
Glasgow City
Glasgow |
Active | 6 |
| Forth Valley Supported Living (2/3) | Housing Support Service |
Glasgow City
Glasgow |
Active | 6 |
| Glasgow Services | Housing Support Service |
Glasgow City
Glasgow |
Active | 4 |
| Glasgow Services | Support Service |
Glasgow City
Glasgow |
Active | 4 |