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Complaints

Complaint outcome counts from the Care Inspectorate. For case-by-case detail (dates, categories) open any service profile.

871 Services with upheld complaints
1,400 Total upheld — all years
Clear

871 services with complaints

Service Provider Type Council Upheld
Morar Highland Care Home Inverness Morar Highland Ltd Care Home Service Highland 17 Details →
Lomond View Care Home Cupar Holmes Care Group Scotland Ltd Care Home Service Fife 12 Details →
Airdrie Home Support Service Airdrie North Lanarkshire Council Housing Support Service North Lanarkshire 11 Details →
Four Hills Care Home Glasgow Barchester Healthcare Ltd Care Home Service Glasgow City 10 Details →
Kincairney House Perth Perth Care Home Limited Care Home Service Perth & Kinross 10 Details →
Balhousie St Ronans Dundee Balhousie Care Limited Care Home Service Dundee City 8 Details →
Barrogil House Care Home Kirkcaldy Holmes Care Group Scotland Ltd Care Home Service Fife 7 Details →
Buckreddan Care Centre Kilwinning Buckreddan Partnership Care Home Service North Ayrshire 7 Details →
Hillview Care Home Clydebank Advinia Care Homes Limited Care Home Service West Dunbartonshire 7 Details →
West Dunbartonshire Council Home Care Service Clydebank West Dunbartonshire Council Housing Support Service West Dunbartonshire 7 Details →
Woodside Care Home Coatbridge Woodside Carehomes Ltd Care Home Service North Lanarkshire 7 Details →
Cardonald Care Home Glasgow Clyde Care Limited Care Home Service Glasgow City 6 Details →
Coatbridge Home Support Service Coatbridge North Lanarkshire Council Support Service North Lanarkshire 6 Details →
Kinnaird Manor Care Home Falkirk HC-One Limited Care Home Service Falkirk 6 Details →
Monkbarns Arbroath Balhousie Care Limited Care Home Service Angus 6 Details →
Motherwell Home Support Service Motherwell North Lanarkshire Council Support Service North Lanarkshire 6 Details →
West Dunbartonshire Council Home Care Service Clydebank West Dunbartonshire Council Support Service West Dunbartonshire 6 Details →
Williamwood Glasgow Church of Scotland Trading as Crossreach Care Home Service East Renfrewshire 6 Details →
Balhousie Clement Park Dundee Balhousie Care Limited Care Home Service Dundee City 5 Details →
Belleaire House GREENOCK Belleaire Care Limited Care Home Service Inverclyde 5 Details →
Benvie Care Home Dundee Duncare Limited t/a Benvie Care Home Care Home Service Dundee City 5 Details →
Bridge of Weir Care Home Bridge of Weir Bridge of Weir Care Home Limited Care Home Service Renfrewshire 5 Details →
Craigielea Care Home Renfrew Holmes Care Group Scotland Ltd Care Home Service Renfrewshire 5 Details →
East Ayrshire Health and Social Care Partnership Care at Home and Housing Support Service (North Locality) Kilmarnock East Ayrshire Council Housing Support Service East Ayrshire 5 Details →
Forth View Care Centre Leven Balhousie Care Limited Care Home Service Fife 5 Details →
Links View Burntisland Fairfield Care Scotland Ltd Care Home Service Fife 5 Details →
Lochleven Care Home Dundee Thistle Healthcare Limited Care Home Service Dundee City 5 Details →
Morningside Care Home Wishaw Morningside Carehomes (Scotland) Limited Care Home Service North Lanarkshire 5 Details →
My Homecare Edinburgh Edinburgh M & G Healthcare Services Limited Support Service City of Edinburgh 5 Details →
Pitreavie Castle Care Home Dunfermline Dunfermline Care Home Limited Care Home Service Fife 5 Details →
Riverside Care Home Aberdeen Renaissance Care (No 4) Ltd Care Home Service Aberdeen City 5 Details →
Spynie - (Care Home) ELGIN Intobeige Ltd Care Home Service Moray 5 Details →
Annan Court Annan Annan Court Care Home Limited Care Home Service Dumfries & Galloway 4 Details →
Balhousie Pitlochry Care Home Pitlochry Advanced Specialist Care Limited Care Home Service Perth & Kinross 4 Details →
Call - In Homecare - Edinburgh South Edinburgh Call-In Homecare Ltd Support Service City of Edinburgh 4 Details →
Chapel Level Nursing Home Kirkcaldy HC-One Limited Care Home Service Fife 4 Details →
Cherrytrees Nursery Edinburgh Cherrytrees Childrens Nurseries Limited Day Care of Children City of Edinburgh 4 Details →
Cluaran Care STIRLING Cluaran HCS Limited Support Service Stirling 4 Details →
Clyde Court Care Home Clydebank Maven Healthcare (Clyde Court) LLP Care Home Service West Dunbartonshire 4 Details →
DB Effusive Care Ltd Edinburgh DB Effusive Care Ltd Support Service City of Edinburgh 4 Details →
East Fife Care at Home Fife Fife Council Support Service Fife 4 Details →
Eidyn Care (Fife) Limited Lochgelly Eidyn Care (Fife)Ltd Support Service City of Edinburgh 4 Details →
Enable Scotland (Leading the Way) East Ayrshire Housing Support Kilmarnock Enable Scotland (Leading the Way) Housing Support Service East Ayrshire 4 Details →
Northgate House Care Home GLASGOW Lanam Healthcare Ltd Care Home Service Glasgow City 4 Details →
Oakeshott House STIRLING Stirling Care Home Limited Care Home Service Stirling 4 Details →
Olympia House GLASGOW Lanam HC Ltd Care Home Service Glasgow City 4 Details →
Raith Manor Kirkcaldy ABBOTSFORD CARE LTD Care Home Service Fife 4 Details →
Riverside View Dundee HC-One Limited Care Home Service Dundee City 4 Details →
Springboig Care Home Glasgow Care Homes (Scotland) Ltd Care Home Service Glasgow City 4 Details →
Springhill Care Home Kilmarnock Clyde Care Limited Care Home Service East Ayrshire 4 Details →

Complaint outcome counts (upheld / not upheld) are sourced from the Care Inspectorate CSV datastore and refreshed monthly. Detailed case histories (dates, case numbers, categories) are loaded from the Care Inspectorate website when individual service profiles are viewed. Care Inspectorate ↗