Care Home Service Active

Williamwood

Strathay Avenue, Glasgow, G44 3YA

3.4 Average Key questions (1–6)

Care Inspectorate grades for this service: 3–4 (lowest–highest key question).

Inspection grades

Grades published: August 2026 · Care Inspectorate data as at 31 August 2026

3 Support & wellbeing Adequate
3 Care & support planning Adequate
4 Setting Good
4 Staff team Good
3 Leadership Adequate

Grades from 1 (unsatisfactory) to 6 (excellent). Source: Care Inspectorate.

How this compares

Based on current Care Inspectorate grades across all active services in Scotland.

52 other services
Other services by the same provider
At or below average on every question
  • ≈ In line — Staff team
  • ≈ In line — Setting
  • ↓ Below average — Support & wellbeing
  • ↓ Below average — Leadership
  • ↓ Below average — Care & support planning
13 services
Care Home Service in East Renfrewshire
At or below average on every question
  • ≈ In line — Staff team
  • ↓ Below average — Support & wellbeing
  • ↓ Below average — Leadership
  • ↓ Below average — Setting
  • ↓ Below average — Care & support planning
1,374 services
All Care Home Service in Scotland
At or below average on every question
  • ≈ In line — Staff team
  • ≈ In line — Setting
  • ↓ Below average — Support & wellbeing
  • ↓ Below average — Leadership
  • ↓ Below average — Care & support planning

"Above average" means this service's grade is at least half a point higher than the group average; "in line" means within half a point either way.

Complaints history

The Care Inspectorate's published data shows 6 upheld complaints for this service, but detailed case records aren't available here right now. Check the Care Inspectorate website for full details.

Inspection reports

No inspection reports are currently available for this service. Check the Care Inspectorate website for the latest information.

Key facts

Provider
Church of Scotland Trading as Crossreach · all their services
Manager
Donna Shields
Total beds
33
Registered places
34
Staff
23
Client group
Adults
Local authority
East Renfrewshire
Health board
Greater Glasgow and Clyde

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