About Find Care Scotland

What this site is

Find Care Scotland is a free directory of care services registered in Scotland: care homes, care at home and support services, housing support, day care, nurseries and childminders. We take the inspection information the Care Inspectorate publishes and lay it out so that it is easier to search, compare and understand.

The official record is thorough, but it can be hard to compare one service with another. Here the Care Inspectorate's grades come first: you can see how a service was graded, when, and how that compares with similar services in the same council area and across Scotland.

What you can do here

• Search by name, place or type of service, and narrow the results by council area or grade.
• Read the inspection grades for each service, with the date they were given.
• See how a service compares with others of the same type locally and nationally.
• Contact a service directly through its page. You do not need an account, and it costs nothing.
• Read Insights for a council area or the whole of Scotland: grades, complaints, and the wider picture of care home occupancy, people delayed in hospital, the older population and staff vacancies.
• For care providers and commissioners, see the open care tenders advertised on Public Contracts Scotland.
• Browse the complaints the Care Inspectorate publishes.

New to this? How to use this site explains the grades and how to read a service page.

We are independent

Find Care Scotland is not part of, run by or endorsed by the Care Inspectorate or any other regulator. We do not inspect services, and we do not recommend one service over another. Nothing here is care, medical, legal or financial advice. Our job is to make the public record easier to read, so that you can do your own research and ask the right questions.

How the site is paid for

It is free for families and individuals. Care providers can claim their listing for free. They can also choose a paid plan that adds things the inspection record does not cover, such as a description, vacancies, fees and a link to their website, and that shows their listing higher in search results.

• Promoted placements are always labelled (Premium or Featured). Most are paid for by the provider; occasionally we give a plan to an organisation, and it is labelled in exactly the same way.
• Payment never changes a grade. Grades come straight from the Care Inspectorate and cannot be edited or bought.
• No message is held back. Every enquiry a family sends is passed to the service on every plan, free or paid.

You can read more in the terms, and see the paid plans on the pricing page.

Where the information comes from

Service details, grades and complaint counts come from the Care Inspectorate's published open data, updated monthly. We also use other public statistics (Public Health Scotland, National Records of Scotland, the Scottish Social Services Council) and tender notices from Public Contracts Scotland, all under the Open Government Licence. About the data explains what is counted, how up to date it is, and what it can and cannot tell you.

Who runs it

Find Care Scotland is operated by William Ellis, a sole trader trading as "Find Care Scotland" ("we", "us"). You can contact us at hello@findcarescotland.com.

If you have a question, spot a mistake or want to make a privacy request, please use the contact form. We aim to reply within five working days.

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Also: About us · How to use this site · About the data · Help and FAQ · Contact us