Transparency

Complaints

Complaint outcome counts from the Care Inspectorate. For case-by-case detail (dates, categories) open any service profile.

Provider benchmarking →
19 Services with upheld complaints (filtered)
41 Total upheld — all years (filtered)
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19 services with complaints · filters on

Service Provider Type Council Upheld
Hillview Care Home Clydebank Advinia Care Homes Limited Care Home Service West Dunbartonshire 7 Details →
West Dunbartonshire Council Home Care Service Clydebank West Dunbartonshire Council Housing Support Service West Dunbartonshire 7 Details →
West Dunbartonshire Council Home Care Service Clydebank West Dunbartonshire Council Support Service West Dunbartonshire 6 Details →
Clyde Court Care Home Clydebank Maven Healthcare (Clyde Court) LLP Care Home Service West Dunbartonshire 4 Details →
Carousel Nurseries (Dumbarton) Dumbarton Carousel Nurseries Ltd Day Care of Children West Dunbartonshire 2 Details →
Kingsacre Care Home Clydebank Care Concern Group - Kingsacre Care Home Service West Dunbartonshire 2 Details →
Acadability ALEXANDRIA Acadability Limited Support Service West Dunbartonshire 1 Details →
Alternatives West Dunbartonshire Community Drug Services Housing Support Unit Clydebank Alternatives West Dunbartonshire CDS, a company limited by guarantee Housing Support Service West Dunbartonshire 1 Details →
Balloch ELCC Alexandria West Dunbartonshire Council Day Care of Children West Dunbartonshire 1 Details →
Balquhidder House Alexandria Balquhidder Care Ltd Care Home Service West Dunbartonshire 1 Details →
Braehead PS ELCC Dumbarton West Dunbartonshire Council Day Care of Children West Dunbartonshire 1 Details →
Brucehill ELCC Dumbarton West Dunbartonshire Council Day Care of Children West Dunbartonshire 1 Details →
Cornerstone Baxter View Dumbarton Cornerstone Community Care Support Service West Dunbartonshire 1 Details →
Gartocharn ELCC Alexandria West Dunbartonshire Council Day Care of Children West Dunbartonshire 1 Details →
Levenvale Primary Nursery Class Alexandria West Dunbartonshire Council Day Care of Children West Dunbartonshire 1 Details →
Queens Quay House Clydebank West Dunbartonshire Council Care Home Service West Dunbartonshire 1 Details →
St. Eunan's ELCC Clydebank West Dunbartonshire Council Day Care of Children West Dunbartonshire 1 Details →
Strathleven Care Home Dumbarton Pelan Ltd Care Home Service West Dunbartonshire 1 Details →
West Dunbartonshire HSCP Re-ablement Service Alexandria West Dunbartonshire Council Support Service West Dunbartonshire 1 Details →

Complaint outcome counts (upheld / not upheld) are sourced from the Care Inspectorate CSV datastore and refreshed monthly. Detailed case histories (dates, case numbers, categories) are loaded from the Care Inspectorate website when individual service profiles are viewed. Care Inspectorate ↗