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Complaints

Complaint outcome counts from the Care Inspectorate. For case-by-case detail (dates, categories) open any service profile.

42 Services with upheld complaints (filtered)
64 Total upheld — all years (filtered)
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42 services with complaints · filters on

Service Provider Type Council Upheld
Morar Highland Care Home Inverness Morar Highland Ltd Care Home Service Highland 17 Details →
Wyvis House Care Home Dingwall Wyvis House Care Home Ltd Care Home Service Highland 3 Details →
Catalina Care Home Alness St Philips Care Limited Care Home Service Highland 2 Details →
Eildon Ltd - Support Services Inverness Eildon Limited Housing Support Service Highland 2 Details →
Oversteps (Care Home) Dornoch Church of Scotland Trading as Crossreach Care Home Service Highland 2 Details →
Seaview House Nursing Home Wick Barchester Healthcare Ltd Care Home Service Highland 2 Details →
Aden House (Care Home) Inverness Malcolm McKinlay Care Home Service Highland 1 Details →
Cameron House (Care Home) Inverness Church of Scotland Trading as Crossreach Care Home Service Highland 1 Details →
Caol and St Columba's Nursery Fort William Highland Council Day Care of Children Highland 1 Details →
Care at Home and Enablement Service Inverness Inverness NHS Highland Support Service Highland 1 Details →
Castle Care (Scotland) Ltd Inverness Castle Care (Scotland) Ltd Support Service Highland 1 Details →
Castletown Primary School Nursery Thurso Highland Council Day Care of Children Highland 1 Details →
Cheshire House (Care Home) Inverness Leonard Cheshire Disability Care Home Service Highland 1 Details →
Daviot Care Home Inverness Daviot Care Limited Care Home Service Highland 1 Details →
Eildon Limited Support Service - Care at Home Inverness Eildon Limited Support Service Highland 1 Details →
Grant House (Care Home) Grantown-on-Spey NHS Highland Care Home Service Highland 1 Details →
Highland Home Carers Inverness Highland Home Carers Limited Housing Support Service Highland 1 Details →
Highland Home Carers Ltd - Ross-shire Invergordon Highland Home Carers Limited Housing Support Service Highland 1 Details →
Highview Care Home Inverness Barchester Healthcare Ltd Care Home Service Highland 1 Details →
Home Care (Scotland) Dingwall Home Care (Scotland) Ltd Support Service Highland 1 Details →
Home Care (Scotland) Housing Support DINGWALL Home Care (Scotland) Ltd Housing Support Service Highland 1 Details →
Invernevis House (Care Home) Fort William NHS Highland Care Home Service Highland 1 Details →
Kinder Croft CIC Outdoor Nursery Ullapool Kinder Croft CIC Day Care of Children Highland 1 Details →
Kingsmills Care Home Inverness Renaissance Care (No1) Limited Care Home Service Highland 1 Details →
Kintyre House (Care Home) Invergordon Gate Healthcare Limited Care Home Service Highland 1 Details →
Les Enfants Nursery Inverness Les Enfants Nurseries Ltd Day Care of Children Highland 1 Details →
Little Staggies ELC Dingwall Little Staggies ELC Ltd Day Care of Children Highland 1 Details →
Lynemore Grantown on Spey Parklands Limited Care Home Service Highland 1 Details →
Maple Ridge Care Home Inverness Maple Ridge Care Home Limited Care Home Service Highland 1 Details →
Mull Hall Care Home Invergordon Sanctuary Care Limited Care Home Service Highland 1 Details →
Pentland View - Highland Thurso Barchester Healthcare Ltd Care Home Service Highland 1 Details →
Playden Nursery Thurso Playden Nursery SCIO Day Care of Children Highland 1 Details →
PPP Childcare Service Wick Pulteneytown People's Project Day Care of Children Highland 1 Details →
Redwoods Care Home ALNESS Redwoods Care Limited Care Home Service Highland 1 Details →
Southside Care Home Inverness Southside Nursing Home Ltd Care Home Service Highland 1 Details →
Stramash Outdoor Nursery Tornagrain Inverness Stramash Social Enterprise Day Care of Children Highland 1 Details →
Telford Centre (Care Home) Fort Augustus NHS Highland Care Home Service Highland 1 Details →
The Manor Care Centre Nairn Nevisbridge Limited Care Home Service Highland 1 Details →
The Meadows Care Home Dornoch Sanctuary Care Limited Care Home Service Highland 1 Details →
The Richmond Fellowship Scotland - Highland A Inverness The Richmond Fellowship Scotland Limited Housing Support Service Highland 1 Details →
The Richmond Fellowship Scotland - Highland Service B Inverness The Richmond Fellowship Scotland Limited Support Service Highland 1 Details →
Top-Care Inverness LTD Fortrose Top-Care Inverness Ltd Housing Support Service Highland 1 Details →

Complaint outcome counts (upheld / not upheld) are sourced from the Care Inspectorate CSV datastore and refreshed monthly. Detailed case histories (dates, case numbers, categories) are loaded from the Care Inspectorate website when individual service profiles are viewed. Care Inspectorate ↗