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Complaints

Complaint outcome counts from the Care Inspectorate. For case-by-case detail (dates, categories) open any service profile.

75 Services with upheld complaints (filtered)
118 Total upheld — all years (filtered)
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75 services with complaints · filters on

Service Provider Type Council Upheld
My Homecare Edinburgh Edinburgh M & G Healthcare Services Limited Support Service City of Edinburgh 5 Details →
Call - In Homecare - Edinburgh South Edinburgh Call-In Homecare Ltd Support Service City of Edinburgh 4 Details →
Cherrytrees Nursery Edinburgh Cherrytrees Childrens Nurseries Limited Day Care of Children City of Edinburgh 4 Details →
DB Effusive Care Ltd Edinburgh DB Effusive Care Ltd Support Service City of Edinburgh 4 Details →
Eidyn Care (Fife) Limited Lochgelly Eidyn Care (Fife)Ltd Support Service City of Edinburgh 4 Details →
Trinity House Care Home Edinburgh Trinity Craighall LLP Care Home Service City of Edinburgh 4 Details →
Caley Home Care Edinburgh Caley Home Care Ltd Support Service City of Edinburgh 3 Details →
Call In Homecare Ltd - Edinburgh North Edinburgh Call-In Homecare Ltd Support Service City of Edinburgh 3 Details →
Inch View Edinburgh City of Edinburgh Council Care Home Service City of Edinburgh 3 Details →
My Homecare Edinburgh Edinburgh M & G Healthcare Services Limited Housing Support Service City of Edinburgh 3 Details →
Quality Care (SC) Ltd - Care at Home Edinburgh Quality Care (SC) Limited Support Service City of Edinburgh 3 Details →
Spring OSCARS @ Canaan Lane Edinburgh Out of School Scotland Limited Day Care of Children City of Edinburgh 3 Details →
Wildflower Murrayfield Day Nursery & Pre-school Edinburgh Mini Rainbows (Murrayfield) Ltd Day Care of Children City of Edinburgh 3 Details →
Ailsa - My life Edinburgh Edinburgh Ailsa Care Services Ltd Housing Support Service City of Edinburgh 2 Details →
Elsie Inglis Nursing Home EDINBURGH Holyrood Care (Edinburgh) Ltd Care Home Service City of Edinburgh 2 Details →
Kincare Health Solutions Edinburgh Kincare Health Solutions Ltd Support Service City of Edinburgh 2 Details →
Letham Park Care Home Edinburgh Renaissance Care (No1) Limited Care Home Service City of Edinburgh 2 Details →
McGarry Care Services Edinburgh McGarry Care Services Ltd Support Service City of Edinburgh 2 Details →
Scottish Veterans Residences - Whitefoord House Edinburgh Scottish Veterans Residences Housing Support Service City of Edinburgh 2 Details →
The Bees Knees Nursery Currie The Bees Knees Playgroup Ltd Day Care of Children City of Edinburgh 2 Details →
The Manor Edinburgh Caring Homes (Edinburgh) Limited Care Home Service City of Edinburgh 2 Details →
Threshold Edinburgh Edinburgh Church of Scotland Trading as Crossreach Housing Support Service City of Edinburgh 2 Details →
Victoria Manor Nursing Home Edinburgh HC-One No. 1 Limited Care Home Service City of Edinburgh 2 Details →
Ailsa - My life Edinburgh Edinburgh Ailsa Care Services Ltd Support Service City of Edinburgh 1 Details →
Almond Blossom Care Edinburgh Almond Blossom Care Limited Housing Support Service City of Edinburgh 1 Details →
Almond Blossom Care Edinburgh Almond Blossom Care Limited Support Service City of Edinburgh 1 Details →
Arcadia@Kings Buildings Edinburgh UOE Accommodation Limited Day Care of Children City of Edinburgh 1 Details →
Ark Edinburgh Edinburgh Ark Housing Association Ltd Housing Support Service City of Edinburgh 1 Details →
Belleville Lodge Nursing Home Edinburgh Mansfield Care Limited Care Home Service City of Edinburgh 1 Details →
Blackwood Care Edinburgh West Edinburgh Blackwood Homes and Care Support Service City of Edinburgh 1 Details →
Bliss Care Solutions Ltd Edinburgh Bliss Care Solutions Ltd Support Service City of Edinburgh 1 Details →
Bonnington House Nursery Edinburgh Bonnington House Nursery School Ltd Day Care of Children City of Edinburgh 1 Details →
Bright Horizons Annandale Early Learning and Childcare Edinburgh Bright Horizons Family Solutions Ltd Day Care of Children City of Edinburgh 1 Details →
C.E.C. Adoption Service Edinburgh City of Edinburgh Council Adoption Service City of Edinburgh 1 Details →
Care4U 247 Ltd Edinburgh Care4U 247 Ltd Support Service City of Edinburgh 1 Details →
Castlegreen Edinburgh City of Edinburgh Council Care Home Service City of Edinburgh 1 Details →
Claremont Park Nursing Home Edinburgh Claremont Park Limited Care Home Service City of Edinburgh 1 Details →
Cramond Primary School Nursery Edinburgh City of Edinburgh Council Day Care of Children City of Edinburgh 1 Details →
Cramond Residence Edinburgh Cramond Residence Limited Care Home Service City of Edinburgh 1 Details →
DB Effusive Care Ltd Edinburgh DB Effusive Care Ltd Housing Support Service City of Edinburgh 1 Details →
East Craigs Learning Disability and Neurodiversity Service Edinburgh Care Support Scotland Ltd Support Service City of Edinburgh 1 Details →
Edinburgh Homecare T/A Meloosha Homecare Edinburgh Edinburgh Edinburgh Homecare Ltd T/A Meloosha Homecare Edinburgh Housing Support Service City of Edinburgh 1 Details →
Edzell Nursery Ltd Edinburgh Edzell Nursery Ltd Day Care of Children City of Edinburgh 1 Details →
Elsie Inglis Nursery and Preschool Edinburgh Bright Horizons Family Solutions Ltd Day Care of Children City of Edinburgh 1 Details →
Enable Scotland (Leading the Way) Edinburgh and West Lothian Edinburgh Enable Scotland (Leading the Way) Housing Support Service City of Edinburgh 1 Details →
Enable Scotland (Leading the Way) Edinburgh and West Lothian Edinburgh Enable Scotland (Leading the Way) Support Service City of Edinburgh 1 Details →
Flora Stevenson After School Club Edinburgh Flora Stevenson After School Club Day Care of Children City of Edinburgh 1 Details →
Forbes Childrens Nursery Bruntsfield Place Edinburgh Forbes BP Ltd Day Care of Children City of Edinburgh 1 Details →
Gingerbread - Lorne Edinburgh Gingerbread Edinburgh and Lothian Project Limited Day Care of Children City of Edinburgh 1 Details →
J.C. Michael Groups Ltd Edinburgh J.C. MICHAEL GROUPS LTD Support Service City of Edinburgh 1 Details →

Complaint outcome counts (upheld / not upheld) are sourced from the Care Inspectorate CSV datastore and refreshed monthly. Detailed case histories (dates, case numbers, categories) are loaded from the Care Inspectorate website when individual service profiles are viewed. Care Inspectorate ↗