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Complaints

Complaint outcome counts from the Care Inspectorate. For case-by-case detail (dates, categories) open any service profile.

Provider benchmarking →
38 Services with upheld complaints (filtered)
72 Total upheld — all years (filtered)
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38 services with complaints · filters on

Service Provider Type Council Upheld Details
Balhousie St Ronans Dundee Balhousie Care Limited Care Home Service Dundee City 8 Details →
Balhousie Clement Park Dundee Balhousie Care Limited Care Home Service Dundee City 5 Details →
Benvie Care Home Dundee Duncare Limited t/a Benvie Care Home Care Home Service Dundee City 5 Details →
Lochleven Care Home Dundee Thistle Healthcare Limited Care Home Service Dundee City 5 Details →
Riverside View Dundee HC-One Limited Care Home Service Dundee City 4 Details →
Mini Monkeys Dundee Tanya Sneddon Day Care of Children Dundee City 3 Details →
My Care Tayside Dundee My Care (Tayside) Limited Housing Support Service Dundee City 3 Details →
British Red Cross Support at Home Dundee The British Red Cross Society, a body incorporated by Royal Charter, known as British Red Cross Housing Support Service Dundee City 2 Details →
British Red Cross Support at Home Dundee The British Red Cross Society, a body incorporated by Royal Charter, known as British Red Cross Support Service Dundee City 2 Details →
Hillcrest Futures - Dundee Learning Disability Services Dundee Hillcrest Futures Limited Housing Support Service Dundee City 2 Details →
My Homecare (Dundee) Ltd Dundee My Homecare (Dundee) Ltd Support Service Dundee City 2 Details →
Pitkerro Care Centre Dundee Pitkerro Opco Ltd Care Home Service Dundee City 2 Details →
Redwood House Dundee Redwood House (Broughty Ferry) Limited Care Home Service Dundee City 2 Details →
TayCare at Home Dundee TayCare at Home Limited Support Service Dundee City 2 Details →
Thrive Childcare and Education Dundee Nature Kindergarten Dundee Thrive Childcare and Education Limited Day Care of Children Dundee City 2 Details →
Balcarres Dundee HC-One No. 1 Limited Care Home Service Dundee City 1 Details →
Balgillo Nursery, Ardler Village Dundee Balgillo Nurseries Dundee Limited Day Care of Children Dundee City 1 Details →
Ballumbie Court Dundee HC-One Limited Care Home Service Dundee City 1 Details →
Balmoral Dundee Dundee Balmoral Homecare Ltd Support Service Dundee City 1 Details →
Balmoral Dundee Dundee Balmoral Homecare Ltd Housing Support Service Dundee City 1 Details →
Carmichael House Dundee Carmichael House (Dundee) Limited Care Home Service Dundee City 1 Details →
Carr Gomm Support Services 6 Dundee Carr Gomm Housing Support Service Dundee City 1 Details →
Carr Gomm Support Services 6 Dundee Carr Gomm Support Service Dundee City 1 Details →
CERA - Nurse Agency Dundee CERA Care Operations (Scotland) Limited Nurse Agency Dundee City 1 Details →
Cherry Blossom Nursery School Dundee Daisies Kindergarten Limited Day Care of Children Dundee City 1 Details →
Cornerstone Dundee Housing Support and Care At Home DUNDEE Cornerstone Community Care Housing Support Service Dundee City 1 Details →
Hillcrest Futures Dundee Housing with Care Service Dundee Hillcrest Futures Limited Housing Support Service Dundee City 1 Details →
Hilltown Out of School Club Dundee Hilltown Out of School Club a Scottish Charitable Incorporated Organisation Day Care of Children Dundee City 1 Details →
Janet Brougham House Dundee Dundee City Council Care Home Service Dundee City 1 Details →
Jessie Porter Nursery School Dundee Dundee City Council Day Care of Children Dundee City 1 Details →
MM Support Dundee and Angus Dundee Mitchell & Murdoch Care Ltd Support Service Dundee City 1 Details →
Moyness Nursing Home Dundee Balhousie Care Limited Care Home Service Dundee City 1 Details →
Orchar Nursing Home Dundee Orchar Care Ltd Care Home Service Dundee City 1 Details →
Right at Home Dundee, Angus and North-Fife Dundee Roundstone Quality Care Ltd Support Service Dundee City 1 Details →
The Richmond Fellowship Scotland - Dundee Services Dundee The Richmond Fellowship Scotland Limited Housing Support Service Dundee City 1 Details →
Thistle DUNDEE Cygnet (OE) Limited Care Home Service Dundee City 1 Details →
TLA Neighbourhood Services Dundee TLA Neighbourhood Service Limited Support Service Dundee City 1 Details →
Turning Point Scotland - Dundee Dundee Turning Point Scotland Housing Support Service Dundee City 1 Details →

Complaint outcome counts (upheld / not upheld) are sourced from the Care Inspectorate CSV datastore and refreshed monthly. Detailed case histories (dates, case numbers, categories) are loaded from the Care Inspectorate website when individual service profiles are viewed. Care Inspectorate ↗