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Complaints

Complaint outcome counts from the Care Inspectorate. For case-by-case detail (dates, categories) open any service profile.

Provider benchmarking →
16 Services with upheld complaints (filtered)
32 Total upheld — all years (filtered)
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16 services with complaints · filters on

Service Provider Type Council Upheld Details
East Ayrshire Health and Social Care Partnership Care at Home and Housing Support Service (North Locality) Kilmarnock East Ayrshire Council Housing Support Service East Ayrshire 5 Details →
Enable Scotland (Leading the Way) East Ayrshire Housing Support Kilmarnock Enable Scotland (Leading the Way) Housing Support Service East Ayrshire 4 Details →
Springhill Care Home Kilmarnock Clyde Care Limited Care Home Service East Ayrshire 4 Details →
Torrance Lodge Kilmarnock Thorntoun (Ayrshire) Limited Care Home Service East Ayrshire 3 Details →
Argyll House Nursing Home Kilmarnock Mansfield Care Limited Care Home Service East Ayrshire 2 Details →
Bute House Care Home Cumnock Harveys Healthcare (Scotland) Ltd Care Home Service East Ayrshire 2 Details →
Crossgate Care Centre Kilmarnock Shaftesbury Care Grp Ltd Care Home Service East Ayrshire 2 Details →
Lizdean Nursing Home Kilmarnock Blair and Fiona McKellar, a partnership Care Home Service East Ayrshire 2 Details →
Ayrshire Care Solutions Cumnock Ayrshire Care Solutions Ltd Housing Support Service East Ayrshire 1 Details →
Craigie Care Home KILMARNOCK Craigie Carehome Ltd Care Home Service East Ayrshire 1 Details →
Enable Scotland (Leading the Way) North Ayrshire Housing Support Service Kilmarnock Enable Scotland (Leading the Way) Housing Support Service East Ayrshire 1 Details →
Glennie House Cumnock MMCG (2) Limited Care Home Service East Ayrshire 1 Details →
Hallhouse Care Home Kilmarnock Hallhouse Care Limited Care Home Service East Ayrshire 1 Details →
KG Childminding Darvel Child Minding East Ayrshire 1 Details →
New Cumnock Early Childhood Centre Cumnock East Ayrshire Council Day Care of Children East Ayrshire 1 Details →
Whatriggs Early Childhood Centre Kilmarnock East Ayrshire Council Day Care of Children East Ayrshire 1 Details →

Complaint outcome counts (upheld / not upheld) are sourced from the Care Inspectorate CSV datastore and refreshed monthly. Detailed case histories (dates, case numbers, categories) are loaded from the Care Inspectorate website when individual service profiles are viewed. Care Inspectorate ↗