Support Service Active

Coatbridge Home Support Service

151 Buchanan Street, Coatbridge, ML5 1BA

4.0 Average Key questions (1–6)

Care Inspectorate grades for this service: 4–4 (lowest–highest key question).

Inspection grades

Grades published: May 2026 · Care Inspectorate data as at 31 August 2026

4 Support & wellbeing Good
4 Care & support planning Good
4 Staff team Good
4 Leadership Good

Grades from 1 (unsatisfactory) to 6 (excellent). Source: Care Inspectorate.

How this compares

Based on current Care Inspectorate grades across all active services in Scotland.

140 other services
Other services by the same provider
At or below average on every question
  • ≈ In line — Support & wellbeing
  • ≈ In line — Leadership
  • ≈ In line — Care & support planning
  • ↓ Below average — Staff team
73 services
Support Service in North Lanarkshire
At or below average on every question
  • ≈ In line — Leadership
  • ≈ In line — Care & support planning
  • ↓ Below average — Support & wellbeing
  • ↓ Below average — Staff team
1,589 services
All Support Service in Scotland
At or below average on every question
  • ≈ In line — Leadership
  • ≈ In line — Care & support planning
  • ↓ Below average — Support & wellbeing
  • ↓ Below average — Staff team

"Above average" means this service's grade is at least half a point higher than the group average; "in line" means within half a point either way.

Complaints history

The Care Inspectorate's published data shows 6 upheld complaints for this service, but detailed case records aren't available here right now. Check the Care Inspectorate website for full details.

Inspection reports

No inspection reports are currently available for this service. Check the Care Inspectorate website for the latest information.

Key facts

Provider
North Lanarkshire Council · all their services
Manager
Debbie Coll
Client group
Adults
Local authority
North Lanarkshire
Health board
Lanarkshire

Other registrations at this address

The Care Inspectorate registers each type of care service separately, even when it's delivered by the same team from the same address. This provider also runs:

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