Care Home Service Active

Chapel Level Nursing Home

34 Broom Gardens, Kirkcaldy, KY2 6YZ

4.4 Average Key questions (1–6)

Care Inspectorate grades for this service: 4–5 (lowest–highest key question).

Inspection grades

Grades published: June 2025 — 1 year ago · Care Inspectorate data as at 31 August 2026

4 Support & wellbeing Good
4 Care & support planning Good
5 Setting Very good
4 Staff team Good
5 Leadership Very good

Grades from 1 (unsatisfactory) to 6 (excellent). Source: Care Inspectorate.

How this compares

Based on current Care Inspectorate grades across all active services in Scotland.

33 other services
Other services by the same provider
Above or in line with average on every question
  • ↑ Above average — Leadership
  • ↑ Above average — Setting
  • ≈ In line — Support & wellbeing
  • ≈ In line — Staff team
  • ≈ In line — Care & support planning
115 services
Care Home Service in Fife
Above or in line with average on every question
  • ↑ Above average — Leadership
  • ↑ Above average — Setting
  • ≈ In line — Support & wellbeing
  • ≈ In line — Staff team
  • ≈ In line — Care & support planning
1,374 services
All Care Home Service in Scotland
Above or in line with average on every question
  • ↑ Above average — Leadership
  • ↑ Above average — Setting
  • ≈ In line — Support & wellbeing
  • ≈ In line — Staff team
  • ≈ In line — Care & support planning

"Above average" means this service's grade is at least half a point higher than the group average; "in line" means within half a point either way.

Complaints history

The Care Inspectorate's published data shows 4 upheld complaints for this service, but detailed case records aren't available here right now. Check the Care Inspectorate website for full details.

Inspection reports

No inspection reports are currently available for this service. Check the Care Inspectorate website for the latest information.

Key facts

Provider
HC-One Limited · all their services
Manager
Susan Connell
Total beds
60
Registered places
60
Staff
45
Client group
Adults
Local authority
Fife
Health board
Fife

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