Care Home Service Active

Charnwood Lodge

8 - 18 Annan Road, DUMFRIES, DG1 3AD

3.2 Average Key questions (1–6)

Care Inspectorate grades for this service: 3–4 (lowest–highest key question).

Inspection grades

Grades published: June 2026 · Care Inspectorate data as at 31 August 2026

3 Support & wellbeing Adequate
4 Care & support planning Good
3 Setting Adequate
3 Staff team Adequate
3 Leadership Adequate

Grades from 1 (unsatisfactory) to 6 (excellent). Source: Care Inspectorate.

How this compares

Based on current Care Inspectorate grades across all active services in Scotland.

6 other services
Other services by the same provider
At or below average on every question
  • ≈ In line — Leadership
  • ≈ In line — Staff team
  • ≈ In line — Care & support planning
  • ↓ Below average — Support & wellbeing
  • ↓ Below average — Setting
47 services
Care Home Service in Dumfries & Galloway
At or below average on every question
  • ≈ In line — Care & support planning
  • ↓ Below average — Support & wellbeing
  • ↓ Below average — Leadership
  • ↓ Below average — Staff team
  • ↓ Below average — Setting
1,374 services
All Care Home Service in Scotland
At or below average on every question
  • ≈ In line — Care & support planning
  • ↓ Below average — Support & wellbeing
  • ↓ Below average — Leadership
  • ↓ Below average — Staff team
  • ↓ Below average — Setting

"Above average" means this service's grade is at least half a point higher than the group average; "in line" means within half a point either way.

Complaints history

The Care Inspectorate's published data shows 3 upheld complaints for this service, but detailed case records aren't available here right now. Check the Care Inspectorate website for full details.

Inspection reports

No inspection reports are currently available for this service. Check the Care Inspectorate website for the latest information.

Key facts

Provider
Park Homes (UK) Limited · all their services
Manager
Moira Hay
Total beds
68
Registered places
68
Staff
53
Client group
Adults
Local authority
Dumfries & Galloway
Health board
Dumfries and Galloway

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