Care Home Service Active

The Elms - Crosshouse

7 Paddock View, Kilmarnock, KA2 0BH

4.2 Average Key questions (1–6)

Care Inspectorate grades for this service: 4–5 (lowest–highest key question).

Inspection grades

Grades published: January 2026 · Care Inspectorate data as at 31 August 2026

4 Support & wellbeing Good
4 Care & support planning Good
5 Setting Very good
4 Staff team Good
4 Leadership Good

Grades from 1 (unsatisfactory) to 6 (excellent). Source: Care Inspectorate.

How this compares

Based on current Care Inspectorate grades across all active services in Scotland.

4 other services
Other services by the same provider
Above or in line with average on every question
  • ↑ Above average — Setting
  • ≈ In line — Support & wellbeing
  • ≈ In line — Leadership
  • ≈ In line — Staff team
  • ≈ In line — Care & support planning
46 services
Care Home Service in East Ayrshire
Above or in line with average on every question
  • ↑ Above average — Setting
  • ≈ In line — Support & wellbeing
  • ≈ In line — Leadership
  • ≈ In line — Staff team
  • ≈ In line — Care & support planning
1,374 services
All Care Home Service in Scotland
Above or in line with average on every question
  • ↑ Above average — Setting
  • ≈ In line — Support & wellbeing
  • ≈ In line — Leadership
  • ≈ In line — Staff team
  • ≈ In line — Care & support planning

"Above average" means this service's grade is at least half a point higher than the group average; "in line" means within half a point either way.

Complaints history

✓ No complaints found for this service in the Care Inspectorate records.

Inspection reports

No inspection reports are currently available for this service. Check the Care Inspectorate website for the latest information.

Key facts

Provider
Thorntoun Limited · all their services
Manager
Christopher Mooney
Total beds
10
Registered places
10
Staff
5
Client group
Adults
Local authority
East Ayrshire
Health board
Ayrshire and Arran

Other registrations at this address

The Care Inspectorate registers each type of care service separately, even when it's delivered by the same team from the same address. This provider also runs:

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