Care Home Service Active

Claremont House

9 Newall Terrace, Dumfries, DG1 1LN

4.0 Average Key questions (1–6)

Care Inspectorate grades for this service: 4–4 (lowest–highest key question).

Inspection grades

Grades published: August 2025 — 1 year ago · Care Inspectorate data as at 31 August 2026

4 Support & wellbeing Good
4 Care & support planning Good
4 Setting Good
4 Staff team Good
4 Leadership Good

Grades from 1 (unsatisfactory) to 6 (excellent). Source: Care Inspectorate.

How this compares

Based on current Care Inspectorate grades across all active services in Scotland.

4 other services
Other services by the same provider
Above average on every question
  • ↑ Above average — Support & wellbeing
  • ↑ Above average — Leadership
  • ↑ Above average — Staff team
  • ↑ Above average — Care & support planning
47 services
Care Home Service in Dumfries & Galloway
Above or in line with average on every question
  • ≈ In line — Support & wellbeing
  • ≈ In line — Leadership
  • ≈ In line — Staff team
  • ≈ In line — Setting
  • ≈ In line — Care & support planning
1,374 services
All Care Home Service in Scotland
Above or in line with average on every question
  • ≈ In line — Support & wellbeing
  • ≈ In line — Leadership
  • ≈ In line — Staff team
  • ≈ In line — Setting
  • ≈ In line — Care & support planning

"Above average" means this service's grade is at least half a point higher than the group average; "in line" means within half a point either way.

Complaints history

The Care Inspectorate's published data shows 1 upheld complaint for this service, but detailed case records aren't available here right now. Check the Care Inspectorate website for full details.

Inspection reports

No inspection reports are currently available for this service. Check the Care Inspectorate website for the latest information.

Key facts

Provider
Dumfries & Galloway Mental Health Association · all their services
Manager
Susan Clark
Total beds
10
Registered places
10
Staff
9
Client group
Adults
Local authority
Dumfries & Galloway
Health board
Dumfries and Galloway

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