Care Home Service Active

Lennel House

Lennel Road, Coldstream, TD12 4EX

4.2 Average Key questions (1–6)

Care Inspectorate grades for this service: 4–5 (lowest–highest key question).

Inspection grades

Grades published: July 2025 — 1 year ago · Care Inspectorate data as at 31 August 2026

4 Support & wellbeing Good
5 Care & support planning Very good
4 Setting Good
4 Staff team Good
4 Leadership Good

Grades from 1 (unsatisfactory) to 6 (excellent). Source: Care Inspectorate.

How this compares

Based on current Care Inspectorate grades across all active services in Scotland.

10 other services
Other services by the same provider
Above or in line with average on every question
  • ↑ Above average — Care & support planning
  • ≈ In line — Support & wellbeing
  • ≈ In line — Leadership
  • ≈ In line — Staff team
  • ≈ In line — Setting
28 services
Care Home Service in Scottish Borders
Above or in line with average on every question
  • ↑ Above average — Care & support planning
  • ≈ In line — Support & wellbeing
  • ≈ In line — Leadership
  • ≈ In line — Staff team
  • ≈ In line — Setting
1,374 services
All Care Home Service in Scotland
Above or in line with average on every question
  • ↑ Above average — Care & support planning
  • ≈ In line — Support & wellbeing
  • ≈ In line — Leadership
  • ≈ In line — Staff team
  • ≈ In line — Setting

"Above average" means this service's grade is at least half a point higher than the group average; "in line" means within half a point either way.

Complaints history

✓ No complaints found for this service in the Care Inspectorate records.

Inspection reports

No inspection reports are currently available for this service. Check the Care Inspectorate website for the latest information.

Key facts

Provider
St Philips Care Limited · all their services
Manager
Katie Sanderson
Total beds
35
Registered places
38
Staff
19
Client group
Adults
Local authority
Scottish Borders
Health board
Borders

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