Care Home Service Active

Newcraigielea

Seafield Road, Shetland, ZE1 0WZ

4.8 Average Key questions (1–6)

Care Inspectorate grades for this service: 4–5 (lowest–highest key question).

Inspection grades

Grades published: October 2025 — 1 year ago · Care Inspectorate data as at 31 August 2026

5 Support & wellbeing Very good
5 Care & support planning Very good
4 Setting Good
5 Staff team Very good
5 Leadership Very good

Grades from 1 (unsatisfactory) to 6 (excellent). Source: Care Inspectorate.

How this compares

Based on current Care Inspectorate grades across all active services in Scotland.

53 other services
Other services by the same provider
Above or in line with average on every question
  • ↑ Above average — Support & wellbeing
  • ↑ Above average — Leadership
  • ↑ Above average — Staff team
  • ≈ In line — Setting
  • ≈ In line — Care & support planning
13 services
Care Home Service in Shetland Islands
Above or in line with average on every question
  • ↑ Above average — Support & wellbeing
  • ↑ Above average — Leadership
  • ↑ Above average — Staff team
  • ↑ Above average — Care & support planning
  • ≈ In line — Setting
1,374 services
All Care Home Service in Scotland
Above or in line with average on every question
  • ↑ Above average — Support & wellbeing
  • ↑ Above average — Leadership
  • ↑ Above average — Staff team
  • ↑ Above average — Care & support planning
  • ≈ In line — Setting

"Above average" means this service's grade is at least half a point higher than the group average; "in line" means within half a point either way.

Complaints history

✓ No complaints found for this service in the Care Inspectorate records.

Inspection reports

No inspection reports are currently available for this service. Check the Care Inspectorate website for the latest information.

Key facts

Provider
Shetland Islands Council · all their services
Manager
Robert Simpson
Total beds
9
Registered places
9
Staff
16
Client group
Adults
Local authority
Shetland Islands
Health board
Shetland

Other registrations at this address

The Care Inspectorate registers each type of care service separately, even when it's delivered by the same team from the same address. This provider also runs:

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