Care Home Service Active

Galahill House

Barr Road, Galashiels, TD1 3HX

4.6 Average Key questions (1–6)

Care Inspectorate grades for this service: 4–5 (lowest–highest key question).

Inspection grades

Grades published: July 2025 — 1 year ago · Care Inspectorate data as at 31 August 2026

5 Support & wellbeing Very good
5 Care & support planning Very good
4 Setting Good
5 Staff team Very good
4 Leadership Good

Grades from 1 (unsatisfactory) to 6 (excellent). Source: Care Inspectorate.

How this compares

Based on current Care Inspectorate grades across all active services in Scotland.

6 other services
Other services by the same provider
Above or in line with average on every question
  • ↑ Above average — Support & wellbeing
  • ↑ Above average — Staff team
  • ↑ Above average — Care & support planning
  • ≈ In line — Leadership
  • ≈ In line — Setting
28 services
Care Home Service in Scottish Borders
Above or in line with average on every question
  • ↑ Above average — Support & wellbeing
  • ↑ Above average — Staff team
  • ↑ Above average — Care & support planning
  • ≈ In line — Leadership
  • ≈ In line — Setting
1,374 services
All Care Home Service in Scotland
Above or in line with average on every question
  • ↑ Above average — Support & wellbeing
  • ↑ Above average — Staff team
  • ↑ Above average — Care & support planning
  • ≈ In line — Leadership
  • ≈ In line — Setting

"Above average" means this service's grade is at least half a point higher than the group average; "in line" means within half a point either way.

Complaints history

The Care Inspectorate's published data shows 1 upheld complaint for this service, but detailed case records aren't available here right now. Check the Care Inspectorate website for full details.

Inspection reports

No inspection reports are currently available for this service. Check the Care Inspectorate website for the latest information.

Key facts

Provider
Mansfield Care Limited · all their services
Manager
Jenny Hunter
Total beds
22
Registered places
24
Staff
17
Client group
Adults
Local authority
Scottish Borders
Health board
Borders

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