CERA - Central Scotland
Suite 16, Arca Business Centre, Coatbridge, ML5 4EG
Care Inspectorate grades for this service: 4–4 (lowest–highest key question).
Inspection grades
Grades published: July 2026 · Care Inspectorate data as at 31 August 2026
Grades from 1 (unsatisfactory) to 6 (excellent). Source: Care Inspectorate.
How this compares
Based on current Care Inspectorate grades across all active services in Scotland.
- ≈ In line — Support & wellbeing
- ≈ In line — Leadership
- ≈ In line — Staff team
- ≈ In line — Care & support planning
- ≈ In line — Leadership
- ≈ In line — Care & support planning
- ↓ Below average — Support & wellbeing
- ↓ Below average — Staff team
- ≈ In line — Leadership
- ≈ In line — Care & support planning
- ↓ Below average — Support & wellbeing
- ↓ Below average — Staff team
"Above average" means this service's grade is at least half a point higher than the group average; "in line" means within half a point either way.
Complaints history
✓ No complaints found for this service in the Care Inspectorate records.
Inspection reports
No inspection reports are currently available for this service. Check the Care Inspectorate website for the latest information.
Key facts
- Provider
- CERA Care Operations (Scotland) Limited · all their services
- Manager
- Diane Hague
- Staff
- 75
- Client group
- Adults
- Local authority
- North Lanarkshire
- Health board
- Lanarkshire
Other registrations at this address
The Care Inspectorate registers each type of care service separately, even when it's delivered by the same team from the same address. This provider also runs:
- CERA - Central Scotland — Housing Support Service
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