Care Home Service Active

Templeton House

Racecourse Road, Ayr, KA7 2UY

4.2 Average Key questions (1–6)

Care Inspectorate grades for this service: 3–5 (lowest–highest key question).

Inspection grades

Grades published: July 2026 · Care Inspectorate data as at 31 August 2026

3 Support & wellbeing Adequate
5 Care & support planning Very good
5 Setting Very good
4 Staff team Good
4 Leadership Good

Grades from 1 (unsatisfactory) to 6 (excellent). Source: Care Inspectorate.

How this compares

Based on current Care Inspectorate grades across all active services in Scotland.

45 services
Care Home Service in South Ayrshire
Mixed — above average on some, below on others
  • ↑ Above average — Care & support planning
  • ≈ In line — Setting
  • ↓ Below average — Support & wellbeing
  • ↓ Below average — Leadership
  • ↓ Below average — Staff team
1,374 services
All Care Home Service in Scotland
Mixed — above average on some, below on others
  • ↑ Above average — Setting
  • ↑ Above average — Care & support planning
  • ≈ In line — Leadership
  • ≈ In line — Staff team
  • ↓ Below average — Support & wellbeing

"Above average" means this service's grade is at least half a point higher than the group average; "in line" means within half a point either way.

Complaints history

The Care Inspectorate's published data shows 4 upheld complaints for this service, but detailed case records aren't available here right now. Check the Care Inspectorate website for full details.

Inspection reports

No inspection reports are currently available for this service. Check the Care Inspectorate website for the latest information.

Key facts

Provider
Windyhall Care Home LLP · all their services
Manager
Hazel Heathcote
Total beds
69
Registered places
69
Staff
69
Client group
Adults
Local authority
South Ayrshire
Health board
Ayrshire and Arran

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