Provider
Sense Scotland
Care Inspectorate provider reference SP2003000181 · 36 active services
At a glance
Service types
- 21 Support Service
- 12 Housing Support Service
- 3 Care Home Service
Areas
Aberdeenshire , Dundee City , East Dunbartonshire , Fife , Glasgow City , North Ayrshire , North Lanarkshire , Perth & Kinross , South Lanarkshire , West Dunbartonshire
Grade analytics
Based on the current Care Inspectorate grades for all 36 active services. 1 service has not yet been graded.
Services rated Good or better (grade 4+)
These services have a minimum inspection grade of 4 or above across all key questions.
| Service | Type | Council | Min | Wellbeing | Leadership | Staff | Setting | Planning | Last inspected |
|---|---|---|---|---|---|---|---|---|---|
| Sense Scotland Supported Living: Lanarkshire West Lothian and Surrounding Areas Coatbridge | Housing Support Service | North Lanarkshire | 5 | 5 | 5 | 5 | — | 5 | 20 Jul 2026 |
| Sense Scotland Supported Living: Lanarkshire West Lothian and Surrounding Areas Coatbridge | Support Service | North Lanarkshire | 5 | 5 | 5 | 5 | — | 5 | 20 Jul 2026 |
| Sense Scotland Supported Living Lanarkshire 2 & surrounding area Hamilton | Support Service | South Lanarkshire | 5 | 5 | 5 | 5 | — | 5 | 17 Jun 2026 |
| Sense Scotland Supported Living Lanarkshire 2 & surrounding area Hamilton | Housing Support Service | South Lanarkshire | 5 | 5 | 5 | 5 | — | 5 | 17 Jun 2026 |
| Sense Scotland Supported Living: Ayrshire & Surrounding Area Ardrossan | Housing Support Service | North Ayrshire | 5 | 5 | 5 | 5 | — | 5 | 27 May 2026 |
| Sense Scotland Supported Living: Ayrshire & Surrounding Area Ardrossan | Support Service | North Ayrshire | 5 | 5 | 5 | 5 | — | 5 | 27 May 2026 |
| Sense Scotland Supported Living West Dunbartonshire and Surrounding Areas Clydebank | Housing Support Service | West Dunbartonshire | 5 | 6 | 5 | 5 | — | 5 | 31 Mar 2026 |
| Sense Scotland Supported Living West Dunbartonshire and Surrounding Areas Clydebank | Support Service | West Dunbartonshire | 5 | 6 | 5 | 5 | — | 5 | 31 Mar 2026 |
| Sense Scotland Supported Living: Aberdeenshire & Surrounding Area Ellon | Housing Support Service | Aberdeenshire | 5 | 5 | 5 | 5 | — | 5 | 15 Jul 2025 |
| Sense Scotland Supported Living: Aberdeenshire & Surrounding Area Ellon | Support Service | Aberdeenshire | 5 | 5 | 5 | 5 | — | 5 | 15 Jul 2025 |
| TouchBase Fife KIRKCALDY | Support Service | Fife | 5 | 5 | 5 | 5 | 5 | 5 | 18 Oct 2023 |
| Touchbase Ayrshire Ardrossan | Support Service | North Ayrshire | 5 | 5 | 5 | 5 | — | 5 | 2 May 2023 |
| Hillview Resource Centre Dundee | Support Service | Dundee City | 5 | 5 | 5 | 5 | 5 | 5 | 13 Jul 2017 |
| Sense Scotland Supported Living: Perth & Kinross & Surrounding Area Perth | Housing Support Service | Perth & Kinross | 4 | 4 | 4 | 4 | — | 4 | 23 Jun 2026 |
| Sense Scotland Supported Living: Perth & Kinross & Surrounding Area Perth | Support Service | Perth & Kinross | 4 | 4 | 4 | 4 | — | 4 | 23 Jun 2026 |
| Sense Scotland Supported Living: Glasgow 2 & Surrounding Area Glasgow | Housing Support Service | Glasgow City | 4 | 6 | 5 | 5 | — | 4 | 9 Jun 2026 |
| Sense Scotland Supported Living: Glasgow 2 & Surrounding Area Glasgow | Support Service | Glasgow City | 4 | 6 | 5 | 5 | — | 4 | 9 Jun 2026 |
| Sense Scotland Supported Living Glasgow 1 & Surrounding Area Glasgow | Housing Support Service | Glasgow City | 4 | 6 | 4 | 5 | — | 4 | 27 May 2026 |
| Sense Scotland Supported Living Glasgow 1 & Surrounding Area Glasgow | Support Service | Glasgow City | 4 | 6 | 4 | 5 | — | 4 | 27 May 2026 |
| Sense Scotland Dundee Respite Dundee | Care Home Service | Dundee City | 4 | 4 | 4 | 5 | 5 | 4 | 22 Apr 2026 |
| South Lanarkshire Short Break Service Glasgow | Care Home Service | South Lanarkshire | 4 | 5 | 5 | 5 | 4 | 5 | 11 Mar 2026 |
| Sense Scotland Supported Living: Dundee 2 & Surrounding Areas Dundee | Housing Support Service | Dundee City | 4 | 5 | 4 | 5 | — | 5 | 20 Jun 2025 |
| Sense Scotland Supported Living: Dundee 2 & Surrounding Areas Dundee | Support Service | Dundee City | 4 | 5 | 4 | 5 | — | 5 | 20 Jun 2025 |
| Sense Scotland Supported Living: Fife & Surrounding Areas Kirkcaldy | Housing Support Service | Fife | 4 | 5 | 5 | 4 | — | 4 | 27 May 2025 |
| Sense Scotland Supported Living: Fife & Surrounding Areas Kirkcaldy | Support Service | Fife | 4 | 5 | 5 | 4 | — | 4 | 27 May 2025 |
| TouchBase Dunbartonshire GLASGOW | Support Service | East Dunbartonshire | 4 | 5 | 4 | 5 | 5 | 5 | 6 May 2025 |
| Sense Scotland Supported Living: Dundee 1 & Surrounding Area Dundee | Housing Support Service | Dundee City | 4 | 5 | 4 | 4 | — | 4 | 4 Apr 2025 |
| Sense Scotland Supported Living: Dundee 1 & Surrounding Area Dundee | Support Service | Dundee City | 4 | 5 | 4 | 4 | — | 4 | 4 Apr 2025 |
| Touchbase Lanarkshire Glasgow | Support Service | South Lanarkshire | 4 | 5 | 5 | 5 | 4 | 5 | 17 Feb 2025 |
| TouchBase Glasgow Learning Hub Support Service Glasgow | Support Service | Glasgow City | 4 | 5 | 5 | 5 | 4 | 4 | 18 Sep 2024 |
| Sense Scotland Supported Living: Dundee 3 & Surrounding Area Dundee | Housing Support Service | Dundee City | 4 | 4 | 5 | 4 | — | 5 | 23 May 2024 |
| Sense Scotland Supported Living: Dundee 3 & Surrounding Area Dundee | Support Service | Dundee City | 4 | 4 | 5 | 4 | — | 5 | 23 May 2024 |
| Day Support Services for Children/Young People Glasgow | Support Service | Glasgow City | 4 | 4 | 4 | 4 | 5 | 4 | 31 Aug 2023 |
| TouchBase 2 Glasgow Glasgow | Support Service | Glasgow City | 4 | 5 | 4 | 5 | — | 4 | 16 Dec 2022 |
| Touchbase Adult Support Services Glasgow | Support Service | Glasgow City | 4 | 5 | 4 | 4 | 5 | 5 | 16 Mar 2018 |
Services rated Very Good or Excellent (grade 5–6)
These services have a minimum inspection grade of 5 or above — the top two bands.
| Service | Type | Council | Min | Wellbeing | Leadership | Staff | Setting | Planning | Last inspected |
|---|---|---|---|---|---|---|---|---|---|
| Sense Scotland Supported Living: Lanarkshire West Lothian and Surrounding Areas Coatbridge | Housing Support Service | North Lanarkshire | 5 | 5 | 5 | 5 | — | 5 | 20 Jul 2026 |
| Sense Scotland Supported Living: Lanarkshire West Lothian and Surrounding Areas Coatbridge | Support Service | North Lanarkshire | 5 | 5 | 5 | 5 | — | 5 | 20 Jul 2026 |
| Sense Scotland Supported Living Lanarkshire 2 & surrounding area Hamilton | Support Service | South Lanarkshire | 5 | 5 | 5 | 5 | — | 5 | 17 Jun 2026 |
| Sense Scotland Supported Living Lanarkshire 2 & surrounding area Hamilton | Housing Support Service | South Lanarkshire | 5 | 5 | 5 | 5 | — | 5 | 17 Jun 2026 |
| Sense Scotland Supported Living: Ayrshire & Surrounding Area Ardrossan | Housing Support Service | North Ayrshire | 5 | 5 | 5 | 5 | — | 5 | 27 May 2026 |
| Sense Scotland Supported Living: Ayrshire & Surrounding Area Ardrossan | Support Service | North Ayrshire | 5 | 5 | 5 | 5 | — | 5 | 27 May 2026 |
| Sense Scotland Supported Living West Dunbartonshire and Surrounding Areas Clydebank | Housing Support Service | West Dunbartonshire | 5 | 6 | 5 | 5 | — | 5 | 31 Mar 2026 |
| Sense Scotland Supported Living West Dunbartonshire and Surrounding Areas Clydebank | Support Service | West Dunbartonshire | 5 | 6 | 5 | 5 | — | 5 | 31 Mar 2026 |
| Sense Scotland Supported Living: Aberdeenshire & Surrounding Area Ellon | Housing Support Service | Aberdeenshire | 5 | 5 | 5 | 5 | — | 5 | 15 Jul 2025 |
| Sense Scotland Supported Living: Aberdeenshire & Surrounding Area Ellon | Support Service | Aberdeenshire | 5 | 5 | 5 | 5 | — | 5 | 15 Jul 2025 |
| TouchBase Fife KIRKCALDY | Support Service | Fife | 5 | 5 | 5 | 5 | 5 | 5 | 18 Oct 2023 |
| Touchbase Ayrshire Ardrossan | Support Service | North Ayrshire | 5 | 5 | 5 | 5 | — | 5 | 2 May 2023 |
| Hillview Resource Centre Dundee | Support Service | Dundee City | 5 | 5 | 5 | 5 | 5 | 5 | 13 Jul 2017 |
Services inspected in the last 12 months
Ordered by most recent inspection date first.
| Service | Type | Council | Min | Wellbeing | Leadership | Staff | Setting | Planning | Last inspected |
|---|---|---|---|---|---|---|---|---|---|
| Sense Scotland Supported Living: Lanarkshire West Lothian and Surrounding Areas Coatbridge | Housing Support Service | North Lanarkshire | 5 | 5 | 5 | 5 | — | 5 | 20 Jul 2026 |
| Sense Scotland Supported Living: Lanarkshire West Lothian and Surrounding Areas Coatbridge | Support Service | North Lanarkshire | 5 | 5 | 5 | 5 | — | 5 | 20 Jul 2026 |
| Sense Scotland Supported Living: Perth & Kinross & Surrounding Area Perth | Housing Support Service | Perth & Kinross | 4 | 4 | 4 | 4 | — | 4 | 23 Jun 2026 |
| Sense Scotland Supported Living: Perth & Kinross & Surrounding Area Perth | Support Service | Perth & Kinross | 4 | 4 | 4 | 4 | — | 4 | 23 Jun 2026 |
| Sense Scotland Supported Living Lanarkshire 2 & surrounding area Hamilton | Support Service | South Lanarkshire | 5 | 5 | 5 | 5 | — | 5 | 17 Jun 2026 |
| Sense Scotland Supported Living Lanarkshire 2 & surrounding area Hamilton | Housing Support Service | South Lanarkshire | 5 | 5 | 5 | 5 | — | 5 | 17 Jun 2026 |
| Sense Scotland Supported Living: Glasgow 2 & Surrounding Area Glasgow | Housing Support Service | Glasgow City | 4 | 6 | 5 | 5 | — | 4 | 9 Jun 2026 |
| Sense Scotland Supported Living: Glasgow 2 & Surrounding Area Glasgow | Support Service | Glasgow City | 4 | 6 | 5 | 5 | — | 4 | 9 Jun 2026 |
| Sense Scotland Supported Living Glasgow 1 & Surrounding Area Glasgow | Housing Support Service | Glasgow City | 4 | 6 | 4 | 5 | — | 4 | 27 May 2026 |
| Sense Scotland Supported Living Glasgow 1 & Surrounding Area Glasgow | Support Service | Glasgow City | 4 | 6 | 4 | 5 | — | 4 | 27 May 2026 |
| Sense Scotland Supported Living: Ayrshire & Surrounding Area Ardrossan | Housing Support Service | North Ayrshire | 5 | 5 | 5 | 5 | — | 5 | 27 May 2026 |
| Sense Scotland Supported Living: Ayrshire & Surrounding Area Ardrossan | Support Service | North Ayrshire | 5 | 5 | 5 | 5 | — | 5 | 27 May 2026 |
| Sense Scotland Dundee Respite Dundee | Care Home Service | Dundee City | 4 | 4 | 4 | 5 | 5 | 4 | 22 Apr 2026 |
| Sense Scotland Supported Living West Dunbartonshire and Surrounding Areas Clydebank | Housing Support Service | West Dunbartonshire | 5 | 6 | 5 | 5 | — | 5 | 31 Mar 2026 |
| Sense Scotland Supported Living West Dunbartonshire and Surrounding Areas Clydebank | Support Service | West Dunbartonshire | 5 | 6 | 5 | 5 | — | 5 | 31 Mar 2026 |
| South Lanarkshire Short Break Service Glasgow | Care Home Service | South Lanarkshire | 4 | 5 | 5 | 5 | 4 | 5 | 11 Mar 2026 |
Services rated Good (grade 4) — most common grade
All active services from this provider with a minimum grade of 4.
| Service | Type | Council | Min | Wellbeing | Leadership | Staff | Setting | Planning | Last inspected |
|---|---|---|---|---|---|---|---|---|---|
| Day Support Services for Children/Young People Glasgow | Support Service | Glasgow City | 4 | 4 | 4 | 4 | 5 | 4 | 31 Aug 2023 |
| Sense Scotland Dundee Respite Dundee | Care Home Service | Dundee City | 4 | 4 | 4 | 5 | 5 | 4 | 22 Apr 2026 |
| Sense Scotland Supported Living Glasgow 1 & Surrounding Area Glasgow | Housing Support Service | Glasgow City | 4 | 6 | 4 | 5 | — | 4 | 27 May 2026 |
| Sense Scotland Supported Living Glasgow 1 & Surrounding Area Glasgow | Support Service | Glasgow City | 4 | 6 | 4 | 5 | — | 4 | 27 May 2026 |
| Sense Scotland Supported Living: Dundee 1 & Surrounding Area Dundee | Housing Support Service | Dundee City | 4 | 5 | 4 | 4 | — | 4 | 4 Apr 2025 |
| Sense Scotland Supported Living: Dundee 1 & Surrounding Area Dundee | Support Service | Dundee City | 4 | 5 | 4 | 4 | — | 4 | 4 Apr 2025 |
| Sense Scotland Supported Living: Dundee 2 & Surrounding Areas Dundee | Housing Support Service | Dundee City | 4 | 5 | 4 | 5 | — | 5 | 20 Jun 2025 |
| Sense Scotland Supported Living: Dundee 2 & Surrounding Areas Dundee | Support Service | Dundee City | 4 | 5 | 4 | 5 | — | 5 | 20 Jun 2025 |
| Sense Scotland Supported Living: Dundee 3 & Surrounding Area Dundee | Housing Support Service | Dundee City | 4 | 4 | 5 | 4 | — | 5 | 23 May 2024 |
| Sense Scotland Supported Living: Dundee 3 & Surrounding Area Dundee | Support Service | Dundee City | 4 | 4 | 5 | 4 | — | 5 | 23 May 2024 |
| Sense Scotland Supported Living: Fife & Surrounding Areas Kirkcaldy | Housing Support Service | Fife | 4 | 5 | 5 | 4 | — | 4 | 27 May 2025 |
| Sense Scotland Supported Living: Fife & Surrounding Areas Kirkcaldy | Support Service | Fife | 4 | 5 | 5 | 4 | — | 4 | 27 May 2025 |
| Sense Scotland Supported Living: Glasgow 2 & Surrounding Area Glasgow | Housing Support Service | Glasgow City | 4 | 6 | 5 | 5 | — | 4 | 9 Jun 2026 |
| Sense Scotland Supported Living: Glasgow 2 & Surrounding Area Glasgow | Support Service | Glasgow City | 4 | 6 | 5 | 5 | — | 4 | 9 Jun 2026 |
| Sense Scotland Supported Living: Perth & Kinross & Surrounding Area Perth | Housing Support Service | Perth & Kinross | 4 | 4 | 4 | 4 | — | 4 | 23 Jun 2026 |
| Sense Scotland Supported Living: Perth & Kinross & Surrounding Area Perth | Support Service | Perth & Kinross | 4 | 4 | 4 | 4 | — | 4 | 23 Jun 2026 |
| South Lanarkshire Short Break Service Glasgow | Care Home Service | South Lanarkshire | 4 | 5 | 5 | 5 | 4 | 5 | 11 Mar 2026 |
| TouchBase 2 Glasgow Glasgow | Support Service | Glasgow City | 4 | 5 | 4 | 5 | — | 4 | 16 Dec 2022 |
| Touchbase Adult Support Services Glasgow | Support Service | Glasgow City | 4 | 5 | 4 | 4 | 5 | 5 | 16 Mar 2018 |
| TouchBase Dunbartonshire GLASGOW | Support Service | East Dunbartonshire | 4 | 5 | 4 | 5 | 5 | 5 | 6 May 2025 |
| TouchBase Glasgow Learning Hub Support Service Glasgow | Support Service | Glasgow City | 4 | 5 | 5 | 5 | 4 | 4 | 18 Sep 2024 |
| Touchbase Lanarkshire Glasgow | Support Service | South Lanarkshire | 4 | 5 | 5 | 5 | 4 | 5 | 17 Feb 2025 |
Grade distribution (lowest grade per service)
How many services score each grade on their weakest key question. Higher is better (6 = Excellent).
Average grade by inspection year
- Sense Scotland
- 4.4
- Same service types
- 4.1 +0.3
- All Scotland
- 4.2 +0.2
- Same council areas
- 4.2 +0.2
Each service is counted once, in the year its current grades were published. The dashed line is every other service in the chosen group, bucketed the same way, so the two lines are like for like. Older years only include services not inspected since, so early points are based on fewer services. Higher is better (6 = Excellent).
Average grade per key question
This provider vs Scotland-wide average for the same service types.
Complaints
Complaint outcomes recorded by the Care Inspectorate across all active services. View all complaints for this provider →
| Service | Type | Council | Upheld | Details |
|---|---|---|---|---|
| Sense Scotland Supported Living: Fife & Surrounding Areas Kirkcaldy | Housing Support Service | Fife | 1 | Details → |
Detailed case history (date, case number, category) is shown on each service's profile page.
All services (this provider)
Use the form above to narrow the list (status, council, search). Data: Care Inspectorate Datastore (OGL).