Provider

ION Care and Support Services Limited

Care Inspectorate provider reference SP2016012737 · 6 active services

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At a glance

6 Active (all data)
3 Council areas
4 Average lowest inspection grade

Service types

  • 3 Support Service
  • 2 Housing Support Service
  • 1 Care Home Service

Areas

Falkirk , North Lanarkshire , West Lothian

Grade analytics

Based on the current Care Inspectorate grades for all 6 active services. 0 services have not yet been graded.

Grade distribution (lowest grade per service)

How many services score each grade on their weakest key question. Higher is better (6 = Excellent).

Average grade by inspection year

ION Care and Support Services Limited
4.0
Same service types
4.1 -0.1
All Scotland
4.2 -0.2
Same council areas
4.2 -0.2
Compare with

Each service is counted once, in the year its current grades were published. The dashed line is every other service in the chosen group, bucketed the same way, so the two lines are like for like. Older years only include services not inspected since, so early points are based on fewer services. Higher is better (6 = Excellent).

Average grade per key question

This provider vs Scotland-wide average for the same service types.

Support & wellbeing
This provider
4.7 +0.1
Scotland avg
4.6
Leadership
This provider
5.0 +0.6
Scotland avg
4.4
Staff team
This provider
4.5 0
Scotland avg
4.5
Setting
This provider
4.5 +0.1
Scotland avg
4.4
Care & support planning
This provider
4.2 -0.3
Scotland avg
4.4

Complaints

Complaint outcomes recorded by the Care Inspectorate across all active services. View all complaints for this provider →

5 Total upheld (all years)
3 Services with upheld complaints
Service Type Council Upheld Details
ION Care and Support Services Falkirk and West Lothian Broxburn Support Service West Lothian 2 Details →
The Haining Nursing Home Falkirk Care Home Service Falkirk 2 Details →
ION Care and Support Services Falkirk and West Lothian Broxburn Housing Support Service West Lothian 1 Details →

Detailed case history (date, case number, category) is shown on each service's profile page.

All services (this provider)

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Use the form above to narrow the list (status, council, search). Data: Care Inspectorate Datastore (OGL).