New Start Highland
9 Carsegate Road North, Inverness, IV3 8EX
Care Inspectorate grades for this service: 6–6 (lowest–highest key question).
Inspection grades
Grades published: May 2019 — 7 years ago · Care Inspectorate data as at 31 August 2026
Grades from 1 (unsatisfactory) to 6 (excellent). Source: Care Inspectorate.
How this compares
Based on current Care Inspectorate grades across all active services in Scotland.
- ↑ Above average — Support & wellbeing
- ↑ Above average — Leadership
- ↑ Above average — Staff team
- ↑ Above average — Care & support planning
- ↑ Above average — Support & wellbeing
- ↑ Above average — Leadership
- ↑ Above average — Staff team
- ↑ Above average — Care & support planning
"Above average" means this service's grade is at least half a point higher than the group average; "in line" means within half a point either way.
Complaints history
✓ No complaints found for this service in the Care Inspectorate records.
Inspection reports
No inspection reports are currently available for this service. Check the Care Inspectorate website for the latest information.
Key facts
- Provider
- New Start Highland · all their services
- Manager
- Alison MacLean
- Registered places
- 30
- Staff
- 16
- Client group
- Adults
- Local authority
- Highland
- Health board
- Highland
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