Care Home Service Active

Belhaven House

3 Craigend Road, Troon, KA10 6ER

4.8 Average Key questions (1–6)

Care Inspectorate grades for this service: 4–5 (lowest–highest key question).

Inspection grades

Grades published: February 2026 · Care Inspectorate data as at 31 August 2026

5 Support & wellbeing Very good
5 Care & support planning Very good
4 Setting Good
5 Staff team Very good
5 Leadership Very good

Grades from 1 (unsatisfactory) to 6 (excellent). Source: Care Inspectorate.

How this compares

Based on current Care Inspectorate grades across all active services in Scotland.

6 other services
Other services by the same provider
Above or in line with average on every question
  • ↑ Above average — Support & wellbeing
  • ↑ Above average — Leadership
  • ↑ Above average — Staff team
  • ↑ Above average — Care & support planning
  • ≈ In line — Setting
45 services
Care Home Service in South Ayrshire
Mixed — above average on some, below on others
  • ↑ Above average — Care & support planning
  • ≈ In line — Support & wellbeing
  • ≈ In line — Leadership
  • ≈ In line — Staff team
  • ↓ Below average — Setting
1,374 services
All Care Home Service in Scotland
Above or in line with average on every question
  • ↑ Above average — Support & wellbeing
  • ↑ Above average — Leadership
  • ↑ Above average — Staff team
  • ↑ Above average — Care & support planning
  • ≈ In line — Setting

"Above average" means this service's grade is at least half a point higher than the group average; "in line" means within half a point either way.

Complaints history

The Care Inspectorate's published data shows 1 upheld complaint for this service, but detailed case records aren't available here right now. Check the Care Inspectorate website for full details.

Inspection reports

No inspection reports are currently available for this service. Check the Care Inspectorate website for the latest information.

Key facts

Provider
Mansfield Care Limited · all their services
Manager
Donna Van Heddegem
Total beds
30
Registered places
32
Staff
19
Client group
Adults
Local authority
South Ayrshire
Health board
Ayrshire and Arran

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