Care Home Service Active

Northcare Suites

100 Telford Road, Edinburgh, EH4 2NF

5.2 Average Key questions (1–6)

Care Inspectorate grades for this service: 5–6 (lowest–highest key question).

Inspection grades

Grades published: July 2025 — 1 year ago · Care Inspectorate data as at 31 August 2026

5 Support & wellbeing Very good
5 Care & support planning Very good
6 Setting Excellent
5 Staff team Very good
5 Leadership Very good

Grades from 1 (unsatisfactory) to 6 (excellent). Source: Care Inspectorate.

How this compares

Based on current Care Inspectorate grades across all active services in Scotland.

9 other services
Other services by the same provider
Above or in line with average on every question
  • ↑ Above average — Setting
  • ≈ In line — Support & wellbeing
  • ≈ In line — Leadership
  • ≈ In line — Staff team
  • ≈ In line — Care & support planning
93 services
Care Home Service in City of Edinburgh
Above or in line with average on every question
  • ↑ Above average — Staff team
  • ↑ Above average — Setting
  • ↑ Above average — Care & support planning
  • ≈ In line — Support & wellbeing
  • ≈ In line — Leadership
1,374 services
All Care Home Service in Scotland
Above average on every question
  • ↑ Above average — Support & wellbeing
  • ↑ Above average — Leadership
  • ↑ Above average — Staff team
  • ↑ Above average — Setting
  • ↑ Above average — Care & support planning

"Above average" means this service's grade is at least half a point higher than the group average; "in line" means within half a point either way.

Complaints history

✓ No complaints found for this service in the Care Inspectorate records.

Inspection reports

No inspection reports are currently available for this service. Check the Care Inspectorate website for the latest information.

Key facts

Provider
Northcare (Scotland) Ltd · all their services
Manager
James Webb
Total beds
76
Registered places
76
Staff
65
Client group
Adults
Local authority
City of Edinburgh
Health board
Lothian

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