Support Service Active

Flexible Healthcare One Solutions Ltd

Unit 12, Coatbridge, ML5 3RB

4.0 Average Key questions (1–6)

Care Inspectorate grades for this service: 4–4 (lowest–highest key question).

Inspection grades

Grades published: January 2026 · Care Inspectorate data as at 31 August 2026

4 Support & wellbeing Good
4 Care & support planning Good
4 Staff team Good
4 Leadership Good

Grades from 1 (unsatisfactory) to 6 (excellent). Source: Care Inspectorate.

How this compares

Based on current Care Inspectorate grades across all active services in Scotland.

1 other service
Other services by the same provider
Above or in line with average on every question
  • ≈ In line — Support & wellbeing
  • ≈ In line — Leadership
73 services
Support Service in North Lanarkshire
At or below average on every question
  • ≈ In line — Leadership
  • ≈ In line — Care & support planning
  • ↓ Below average — Support & wellbeing
  • ↓ Below average — Staff team
1,589 services
All Support Service in Scotland
At or below average on every question
  • ≈ In line — Leadership
  • ≈ In line — Care & support planning
  • ↓ Below average — Support & wellbeing
  • ↓ Below average — Staff team

"Above average" means this service's grade is at least half a point higher than the group average; "in line" means within half a point either way.

Complaints history

The Care Inspectorate's published data shows 1 upheld complaint for this service, but detailed case records aren't available here right now. Check the Care Inspectorate website for full details.

Inspection reports

No inspection reports are currently available for this service. Check the Care Inspectorate website for the latest information.

Key facts

Provider
Flexible Healthcare One Solutions Ltd · all their services
Manager
Jane-Marie Lapsley
Staff
25
Client group
Adults
Local authority
North Lanarkshire
Health board
Lanarkshire

Other registrations at this address

The Care Inspectorate registers each type of care service separately, even when it's delivered by the same team from the same address. This provider also runs:

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