Provider
Eildon Housing Association Ltd
Care Inspectorate provider reference SP2003001963 · 7 active services
At a glance
Service types
- 4 Housing Support Service
- 3 Support Service
Areas
Grade analytics
Based on the current Care Inspectorate grades for all 7 active services. 0 services have not yet been graded.
Services rated Good or better (grade 4+)
These services have a minimum inspection grade of 4 or above across all key questions.
| Service | Type | Council | Min | Wellbeing | Leadership | Staff | Setting | Planning | Last inspected |
|---|---|---|---|---|---|---|---|---|---|
| Eildon Care and Support West Selkirk | Support Service | Scottish Borders | 5 | 5 | 5 | 5 | — | 5 | 24 Jan 2025 |
| Eildon Care and Support West Selkirk | Housing Support Service | Scottish Borders | 5 | 5 | 5 | 5 | — | 5 | 24 Jan 2025 |
| Eildon Housing Association - Sheltered & Very Sheltered Housing Selkirk | Housing Support Service | Scottish Borders | 5 | 5 | 5 | 5 | — | 5 | 28 Jun 2023 |
| Eildon Housing – Learning Disability Service Duns | Housing Support Service | Scottish Borders | 4 | 5 | 5 | 4 | — | 5 | 31 Aug 2026 |
| Eildon Housing Association - Station Avenue Outreach - Care at Home Duns | Support Service | Scottish Borders | 4 | 5 | 5 | 4 | — | 5 | 31 Aug 2026 |
| Poynder Apartments Kelso | Support Service | Scottish Borders | 4 | 4 | 4 | 4 | — | 4 | 30 Oct 2025 |
| Poynder Apartments Kelso | Housing Support Service | Scottish Borders | 4 | 4 | 4 | 4 | — | 4 | 30 Oct 2025 |
Services rated Very Good or Excellent (grade 5–6)
These services have a minimum inspection grade of 5 or above — the top two bands.
| Service | Type | Council | Min | Wellbeing | Leadership | Staff | Setting | Planning | Last inspected |
|---|---|---|---|---|---|---|---|---|---|
| Eildon Care and Support West Selkirk | Support Service | Scottish Borders | 5 | 5 | 5 | 5 | — | 5 | 24 Jan 2025 |
| Eildon Care and Support West Selkirk | Housing Support Service | Scottish Borders | 5 | 5 | 5 | 5 | — | 5 | 24 Jan 2025 |
| Eildon Housing Association - Sheltered & Very Sheltered Housing Selkirk | Housing Support Service | Scottish Borders | 5 | 5 | 5 | 5 | — | 5 | 28 Jun 2023 |
Services inspected in the last 12 months
Ordered by most recent inspection date first.
| Service | Type | Council | Min | Wellbeing | Leadership | Staff | Setting | Planning | Last inspected |
|---|---|---|---|---|---|---|---|---|---|
| Eildon Housing Association - Station Avenue Outreach - Care at Home Duns | Support Service | Scottish Borders | 4 | 5 | 5 | 4 | — | 5 | 31 Aug 2026 |
| Eildon Housing – Learning Disability Service Duns | Housing Support Service | Scottish Borders | 4 | 5 | 5 | 4 | — | 5 | 31 Aug 2026 |
| Poynder Apartments Kelso | Support Service | Scottish Borders | 4 | 4 | 4 | 4 | — | 4 | 30 Oct 2025 |
| Poynder Apartments Kelso | Housing Support Service | Scottish Borders | 4 | 4 | 4 | 4 | — | 4 | 30 Oct 2025 |
Services rated Good (grade 4) — most common grade
All active services from this provider with a minimum grade of 4.
| Service | Type | Council | Min | Wellbeing | Leadership | Staff | Setting | Planning | Last inspected |
|---|---|---|---|---|---|---|---|---|---|
| Eildon Housing – Learning Disability Service Duns | Housing Support Service | Scottish Borders | 4 | 5 | 5 | 4 | — | 5 | 31 Aug 2026 |
| Eildon Housing Association - Station Avenue Outreach - Care at Home Duns | Support Service | Scottish Borders | 4 | 5 | 5 | 4 | — | 5 | 31 Aug 2026 |
| Poynder Apartments Kelso | Support Service | Scottish Borders | 4 | 4 | 4 | 4 | — | 4 | 30 Oct 2025 |
| Poynder Apartments Kelso | Housing Support Service | Scottish Borders | 4 | 4 | 4 | 4 | — | 4 | 30 Oct 2025 |
Grade distribution (lowest grade per service)
How many services score each grade on their weakest key question. Higher is better (6 = Excellent).
Average grade by inspection year
- Eildon Housing Association Ltd
- 4.4
- Same service types
- 4.2 +0.2
- All Scotland
- 4.2 +0.2
- Same council area
- 4.2 +0.2
Each service is counted once, in the year its current grades were published. The dashed line is every other service in the chosen group, bucketed the same way, so the two lines are like for like. Older years only include services not inspected since, so early points are based on fewer services. Higher is better (6 = Excellent).
Average grade per key question
This provider vs Scotland-wide average for the same service types.
Complaints
Complaint outcomes recorded by the Care Inspectorate across all active services. View all complaints for this provider →
| Service | Type | Council | Upheld | Details |
|---|---|---|---|---|
| Poynder Apartments Kelso | Housing Support Service | Scottish Borders | 2 | Details → |
| Eildon Housing – Learning Disability Service Duns | Housing Support Service | Scottish Borders | 1 | Details → |
Detailed case history (date, case number, category) is shown on each service's profile page.
All services (this provider)
Use the form above to narrow the list (status, council, search). Data: Care Inspectorate Datastore (OGL).
| Service | Type | Area | Status | Lowest grade |
|---|---|---|---|---|
| Eildon Care and Support West | Support Service |
Scottish Borders
Selkirk |
Active | 5 |
| Eildon Care and Support West | Housing Support Service |
Scottish Borders
Selkirk |
Active | 5 |
| Eildon Housing – Learning Disability Service | Housing Support Service |
Scottish Borders
Duns |
Active | 4 |
| Eildon Housing Association - Sheltered & Very Sheltered Housing | Housing Support Service |
Scottish Borders
Selkirk |
Active | 5 |
| Eildon Housing Association - Station Avenue Outreach - Care at Home | Support Service |
Scottish Borders
Duns |
Active | 4 |
| Poynder Apartments | Support Service |
Scottish Borders
Kelso |
Active | 4 |
| Poynder Apartments | Housing Support Service |
Scottish Borders
Kelso |
Active | 4 |