Provider

The Action Group

Care Inspectorate provider reference SP2003002593 · 11 active services · 1 other row(s) (e.g. cancelled)

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At a glance

11 Active (all data)
2 Council areas
4 Average lowest inspection grade

Service types

  • 5 Housing Support Service
  • 5 Support Service
  • 2 Day Care of Children

Areas

City of Edinburgh , West Lothian

Grade analytics

Based on the current Care Inspectorate grades for all 11 active services. 0 services have not yet been graded.

Grade distribution (lowest grade per service)

How many services score each grade on their weakest key question. Higher is better (6 = Excellent).

Average grade by inspection year

The Action Group
4.0
Same service types
4.2 -0.2
All Scotland
4.2 -0.2
Same council areas
4.2 -0.2
Compare with

Each service is counted once, in the year its current grades were published. The dashed line is every other service in the chosen group, bucketed the same way, so the two lines are like for like. Older years only include services not inspected since, so early points are based on fewer services. Higher is better (6 = Excellent).

Average grade per key question

This provider vs Scotland-wide average for the same service types.

Support & wellbeing
This provider
4.8 +0.1
Scotland avg
4.7
Leadership
This provider
4.2 -0.2
Scotland avg
4.4
Staff team
This provider
4.3 -0.3
Scotland avg
4.6
Setting
This provider
4.0 -0.5
Scotland avg
4.5
Care & support planning
This provider
4.2 -0.2
Scotland avg
4.4
Care, play & learning
This provider
4.0 -0.4
Scotland avg
4.4

Complaints

Complaint outcomes recorded by the Care Inspectorate across all active services. View all complaints for this provider →

1 Total upheld (all years)
1 Service with upheld complaints
Service Type Council Upheld Details
The Action Group - West Lothian, Falkirk and West Edinburgh Edinburgh Housing Support Service City of Edinburgh 1 Details →

Detailed case history (date, case number, category) is shown on each service's profile page.

All services (this provider)

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Showing 11 of 12 rows for this provider

Use the form above to narrow the list (status, council, search). Data: Care Inspectorate Datastore (OGL).