Provider
Penumbra
Care Inspectorate provider reference SP2003002595 · 25 active services
At a glance
25
Active (all data)
10
Council areas
4.5
Average lowest inspection grade
Service types
- 11 Housing Support Service
- 10 Support Service
- 4 Care Home Service
Areas
Aberdeen City , City of Edinburgh , Dundee City , East Lothian , Falkirk , Fife , Glasgow City , Midlothian , Na h-Eileanan Siar , Scottish Borders
Grade analytics
Based on the current Care Inspectorate grades for all 25 active services. 0 services have not yet been graded.
Services rated Good or better (grade 4+)
These services have a minimum inspection grade of 4 or above across all key questions.
| Service | Type | Council | Min | Wellbeing | Leadership | Staff | Setting | Planning | Last inspected |
|---|---|---|---|---|---|---|---|---|---|
| Penumbra 365 Aberdeen | Support Service | Aberdeen City | 6 | 6 | 6 | 6 | — | 6 | 8 Jan 2018 |
| East Lothian Services Musselburgh | Housing Support Service | East Lothian | 5 | 5 | 5 | 5 | — | 5 | 31 Aug 2026 |
| East Lothian Services Musselburgh | Support Service | East Lothian | 5 | 5 | 5 | 5 | — | 5 | 31 Aug 2026 |
| Midlothian Park Cottage Dalkeith | Housing Support Service | Midlothian | 5 | 6 | 5 | 5 | — | 6 | 8 Jun 2026 |
| Midlothian Park Cottage Dalkeith | Support Service | Midlothian | 5 | 6 | 5 | 5 | — | 6 | 8 Jun 2026 |
| Penumbra - Borders Supported Living Service MELROSE | Housing Support Service | Scottish Borders | 5 | 6 | 5 | 5 | — | 6 | 24 Apr 2026 |
| Penumbra - Supported Living Service (Forth Valley) Falkirk | Housing Support Service | Falkirk | 5 | 5 | 5 | 5 | — | 5 | 11 Mar 2026 |
| Penumbra Forth Valley Support Service Falkirk | Support Service | Falkirk | 5 | 5 | 5 | 5 | — | 5 | 11 Mar 2026 |
| The Edinburgh Crisis Centre Edinburgh | Support Service | City of Edinburgh | 5 | 5 | 5 | 5 | 5 | 5 | 19 Sep 2025 |
| Penumbra - Edinburgh Supported Living Service Edinburgh | Housing Support Service | City of Edinburgh | 5 | 5 | 5 | 5 | — | 6 | 28 Jul 2025 |
| Penumbra Edinburgh - Care at Home Edinburgh | Support Service | City of Edinburgh | 5 | 5 | 5 | 5 | — | 6 | 28 Jul 2025 |
| Penumbra, Intensive Housing Support Service Aberdeen | Housing Support Service | Aberdeen City | 5 | 5 | 5 | 5 | — | 5 | 20 May 2025 |
| Penumbra Milestone Edinburgh | Care Home Service | City of Edinburgh | 5 | 5 | 5 | 5 | 5 | 5 | 1 Apr 2025 |
| Penumbra - Western Isles Supported Living Service Stornoway | Housing Support Service | Na h-Eileanan Siar | 5 | 5 | 6 | 5 | — | 6 | 20 Mar 2025 |
| Penumbra - West Fife Supported Living Service Dunfermline | Housing Support Service | Fife | 5 | 5 | 5 | 6 | — | 5 | 24 Oct 2023 |
| South Carntyne Project Glasgow | Care Home Service | Glasgow City | 4 | 5 | 4 | 5 | 5 | 5 | 16 Jul 2026 |
| Lanarkshire Supported Living Service Glasgow | Housing Support Service | Glasgow City | 4 | 5 | 4 | 5 | — | 5 | 13 Apr 2026 |
| Penumbra - Lanarkshire Supported Living Service - Care at Home Glasgow | Support Service | Glasgow City | 4 | 5 | 4 | 5 | — | 5 | 13 Apr 2026 |
| 40 Ellon Road Aberdeen | Care Home Service | Aberdeen City | 4 | 5 | 4 | 5 | 5 | 5 | 30 Mar 2026 |
| Penumbra - Aberdeen & Aberdeenshire Supported Living Service Aberdeen | Housing Support Service | Aberdeen City | 4 | 5 | 4 | 5 | — | 5 | 21 Nov 2025 |
| Penumbra - Aberdeen and Aberdeenshire Supported Living Service Aberdeen | Support Service | Aberdeen City | 4 | 5 | 4 | 5 | — | 5 | 21 Nov 2025 |
| Penumbra Supported Accommodation (ARBD) Care Home Glasgow | Care Home Service | Glasgow City | 4 | 5 | 5 | 4 | 4 | 5 | 4 Jun 2025 |
| Penumbra Dundee Nova Service Dundee | Support Service | Dundee City | 4 | 5 | 4 | 6 | 4 | 6 | 11 Jan 2024 |
Services rated Very Good or Excellent (grade 5–6)
These services have a minimum inspection grade of 5 or above — the top two bands.
| Service | Type | Council | Min | Wellbeing | Leadership | Staff | Setting | Planning | Last inspected |
|---|---|---|---|---|---|---|---|---|---|
| Penumbra 365 Aberdeen | Support Service | Aberdeen City | 6 | 6 | 6 | 6 | — | 6 | 8 Jan 2018 |
| East Lothian Services Musselburgh | Housing Support Service | East Lothian | 5 | 5 | 5 | 5 | — | 5 | 31 Aug 2026 |
| East Lothian Services Musselburgh | Support Service | East Lothian | 5 | 5 | 5 | 5 | — | 5 | 31 Aug 2026 |
| Midlothian Park Cottage Dalkeith | Housing Support Service | Midlothian | 5 | 6 | 5 | 5 | — | 6 | 8 Jun 2026 |
| Midlothian Park Cottage Dalkeith | Support Service | Midlothian | 5 | 6 | 5 | 5 | — | 6 | 8 Jun 2026 |
| Penumbra - Borders Supported Living Service MELROSE | Housing Support Service | Scottish Borders | 5 | 6 | 5 | 5 | — | 6 | 24 Apr 2026 |
| Penumbra - Supported Living Service (Forth Valley) Falkirk | Housing Support Service | Falkirk | 5 | 5 | 5 | 5 | — | 5 | 11 Mar 2026 |
| Penumbra Forth Valley Support Service Falkirk | Support Service | Falkirk | 5 | 5 | 5 | 5 | — | 5 | 11 Mar 2026 |
| The Edinburgh Crisis Centre Edinburgh | Support Service | City of Edinburgh | 5 | 5 | 5 | 5 | 5 | 5 | 19 Sep 2025 |
| Penumbra - Edinburgh Supported Living Service Edinburgh | Housing Support Service | City of Edinburgh | 5 | 5 | 5 | 5 | — | 6 | 28 Jul 2025 |
| Penumbra Edinburgh - Care at Home Edinburgh | Support Service | City of Edinburgh | 5 | 5 | 5 | 5 | — | 6 | 28 Jul 2025 |
| Penumbra, Intensive Housing Support Service Aberdeen | Housing Support Service | Aberdeen City | 5 | 5 | 5 | 5 | — | 5 | 20 May 2025 |
| Penumbra Milestone Edinburgh | Care Home Service | City of Edinburgh | 5 | 5 | 5 | 5 | 5 | 5 | 1 Apr 2025 |
| Penumbra - Western Isles Supported Living Service Stornoway | Housing Support Service | Na h-Eileanan Siar | 5 | 5 | 6 | 5 | — | 6 | 20 Mar 2025 |
| Penumbra - West Fife Supported Living Service Dunfermline | Housing Support Service | Fife | 5 | 5 | 5 | 6 | — | 5 | 24 Oct 2023 |
Services inspected in the last 12 months
Ordered by most recent inspection date first.
| Service | Type | Council | Min | Wellbeing | Leadership | Staff | Setting | Planning | Last inspected |
|---|---|---|---|---|---|---|---|---|---|
| East Lothian Services Musselburgh | Housing Support Service | East Lothian | 5 | 5 | 5 | 5 | — | 5 | 31 Aug 2026 |
| East Lothian Services Musselburgh | Support Service | East Lothian | 5 | 5 | 5 | 5 | — | 5 | 31 Aug 2026 |
| Penumbra Aberdeen Mental Health Service Aberdeen | Housing Support Service | Aberdeen City | 2 | 3 | 2 | 2 | — | 5 | 10 Aug 2026 |
| Penumbra Aberdeen Mental Health Service Aberdeen | Support Service | Aberdeen City | 2 | 3 | 2 | 2 | — | 5 | 10 Aug 2026 |
| South Carntyne Project Glasgow | Care Home Service | Glasgow City | 4 | 5 | 4 | 5 | 5 | 5 | 16 Jul 2026 |
| Midlothian Park Cottage Dalkeith | Housing Support Service | Midlothian | 5 | 6 | 5 | 5 | — | 6 | 8 Jun 2026 |
| Midlothian Park Cottage Dalkeith | Support Service | Midlothian | 5 | 6 | 5 | 5 | — | 6 | 8 Jun 2026 |
| Penumbra - Borders Supported Living Service MELROSE | Housing Support Service | Scottish Borders | 5 | 6 | 5 | 5 | — | 6 | 24 Apr 2026 |
| Lanarkshire Supported Living Service Glasgow | Housing Support Service | Glasgow City | 4 | 5 | 4 | 5 | — | 5 | 13 Apr 2026 |
| Penumbra - Lanarkshire Supported Living Service - Care at Home Glasgow | Support Service | Glasgow City | 4 | 5 | 4 | 5 | — | 5 | 13 Apr 2026 |
| 40 Ellon Road Aberdeen | Care Home Service | Aberdeen City | 4 | 5 | 4 | 5 | 5 | 5 | 30 Mar 2026 |
| Penumbra - Supported Living Service (Forth Valley) Falkirk | Housing Support Service | Falkirk | 5 | 5 | 5 | 5 | — | 5 | 11 Mar 2026 |
| Penumbra Forth Valley Support Service Falkirk | Support Service | Falkirk | 5 | 5 | 5 | 5 | — | 5 | 11 Mar 2026 |
| Penumbra - Aberdeen and Aberdeenshire Supported Living Service Aberdeen | Support Service | Aberdeen City | 4 | 5 | 4 | 5 | — | 5 | 21 Nov 2025 |
| Penumbra - Aberdeen & Aberdeenshire Supported Living Service Aberdeen | Housing Support Service | Aberdeen City | 4 | 5 | 4 | 5 | — | 5 | 21 Nov 2025 |
Services rated Very good (grade 5) — most common grade
All active services from this provider with a minimum grade of 5.
| Service | Type | Council | Min | Wellbeing | Leadership | Staff | Setting | Planning | Last inspected |
|---|---|---|---|---|---|---|---|---|---|
| East Lothian Services Musselburgh | Housing Support Service | East Lothian | 5 | 5 | 5 | 5 | — | 5 | 31 Aug 2026 |
| East Lothian Services Musselburgh | Support Service | East Lothian | 5 | 5 | 5 | 5 | — | 5 | 31 Aug 2026 |
| Midlothian Park Cottage Dalkeith | Housing Support Service | Midlothian | 5 | 6 | 5 | 5 | — | 6 | 8 Jun 2026 |
| Midlothian Park Cottage Dalkeith | Support Service | Midlothian | 5 | 6 | 5 | 5 | — | 6 | 8 Jun 2026 |
| Penumbra - Borders Supported Living Service MELROSE | Housing Support Service | Scottish Borders | 5 | 6 | 5 | 5 | — | 6 | 24 Apr 2026 |
| Penumbra - Edinburgh Supported Living Service Edinburgh | Housing Support Service | City of Edinburgh | 5 | 5 | 5 | 5 | — | 6 | 28 Jul 2025 |
| Penumbra - Supported Living Service (Forth Valley) Falkirk | Housing Support Service | Falkirk | 5 | 5 | 5 | 5 | — | 5 | 11 Mar 2026 |
| Penumbra - West Fife Supported Living Service Dunfermline | Housing Support Service | Fife | 5 | 5 | 5 | 6 | — | 5 | 24 Oct 2023 |
| Penumbra - Western Isles Supported Living Service Stornoway | Housing Support Service | Na h-Eileanan Siar | 5 | 5 | 6 | 5 | — | 6 | 20 Mar 2025 |
| Penumbra Edinburgh - Care at Home Edinburgh | Support Service | City of Edinburgh | 5 | 5 | 5 | 5 | — | 6 | 28 Jul 2025 |
| Penumbra Forth Valley Support Service Falkirk | Support Service | Falkirk | 5 | 5 | 5 | 5 | — | 5 | 11 Mar 2026 |
| Penumbra Milestone Edinburgh | Care Home Service | City of Edinburgh | 5 | 5 | 5 | 5 | 5 | 5 | 1 Apr 2025 |
| Penumbra, Intensive Housing Support Service Aberdeen | Housing Support Service | Aberdeen City | 5 | 5 | 5 | 5 | — | 5 | 20 May 2025 |
| The Edinburgh Crisis Centre Edinburgh | Support Service | City of Edinburgh | 5 | 5 | 5 | 5 | 5 | 5 | 19 Sep 2025 |
Grade distribution (lowest grade per service)
How many services score each grade on their weakest key question. Higher is better (6 = Excellent).
Average grade by inspection year
- Penumbra
- 4.5
- Same service types
- 4.1 +0.4
- All Scotland
- 4.2 +0.3
- Same council areas
- 4.2 +0.3
Compare with
Each service is counted once, in the year its current grades were published. The dashed line is every other service in the chosen group, bucketed the same way, so the two lines are like for like. Older years only include services not inspected since, so early points are based on fewer services. Higher is better (6 = Excellent).
Average grade per key question
This provider vs Scotland-wide average for the same service types.
Support & wellbeing
Leadership
Staff team
Setting
Care & support planning
Complaints
Complaint outcomes recorded by the Care Inspectorate across all active services. View all complaints for this provider →
1
Total upheld (all years)
1
Service with upheld complaints
| Service | Type | Council | Upheld | Details |
|---|---|---|---|---|
| Penumbra Aberdeen Mental Health Service Aberdeen | Housing Support Service | Aberdeen City | 1 | Details → |
Detailed case history (date, case number, category) is shown on each service's profile page.
All services (this provider)
Use the form above to narrow the list (status, council, search). Data: Care Inspectorate Datastore (OGL).